[Resolved] Indigo Airlines — passengers name spelling mistake | |
I have made a booking from goibibo.com for delhi to ahmadabad flight ticket for 16 june for 5 passengers with pnr no. 6e/pbk2gc. Mistakenly i made a spelling mistake in one of the surname as pati instead of patel. After calling and requesting for 2/3 times one of the senior person accepted to make the change and told me to email id proof of the person on email which i did immediately. Afterwards they denied that we cannot change the name, when i told them that one of the executive had confirmed me to make the change, they are now taking 72 hours to hear he recording. I have to call every 24-48 hours and every time they say to call me back again after 24-48 hours. Was this information helpful? | |
Jun 12, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 11, 2018 IndiGo Customer Care's response Hi Ronil, We have apprised the concerned team, please be assured they will assist you in the best possible manner. Regards, IndiGo Team | |
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