IndiGo Complaints & Reviews

I got delayed by 2 minutes at the the indigo check in counter at chennai airport. I was denied the boarding pass and was there was no proper response, if i could travel by the next flight by paying the difference. No official attended to me. I had to finally purchase a ticket from other airlines to travel to singapore. There was no official or customer care that i could talk to solve my problem....

The magistrate has to inform you that the applicant had booked your airline tickets to[protected] with his family from delhi to pune. The applicant's flight was on 4:50 in the morning. Whose ticket number djrv6b, thzs2n in which applicant you have other family members in which two women with me, in which my mother was a senior citizen and the other woman was my sister and i had two children with me. I had two nephews with me. I reached delhi...

I booked ticket from goi to ngp via hyd travelling date 28.03.2018 at 22.50 from goa. But flight could not started on time and there was a huge delay of almost 4 hrs, due to this i missed flight to nagpur via hyderabad.
I supposed to be at nagpur by morning 6.00 am on 29.03.2018 but i reached only by 17.30 at nagpur.
I almost lost 12 hrs due to your carrier mismanagement.
Due to this i suffered enormous mental and physical...

I booked a parcel frm kolcata to amritsar... Deliver tym ind 6am of 08/04/2018 but now your employes says that your parcel is missing delhi or somewhere... Now they say v have to collect frm next flight which is aftr 13 hours but m not able to collect bcoz in this way my parcel is damage bcoz there is seed of flowers in parcel... I want that u have to send that parcel from other brands flight or otherwise u have to pay my lose... Mobile [protected]...

PNR : OECRVJ
FLIGHT FROM : Patna to Bangalore.
Date: 3rd April
Ph- +[protected]

Hi,

I am a frequent flyer and always prefer Indigo Airlines. At Patna Airport, I gave my luggage in good condition but received it in damage condition at Bangalore Airport. When I checked with Indigo Team available at Airport to raise complain, they asked me check with some guy who was not available at that...

Sir/madam,

I was to fly from hyderabad to kochi on 6-april-2018 in an indigo flight scheduled to depart at 2:30 pm. I reached the check in counter at 1:50 and was disallowed to board. Reason given is late show.
I understand your motto of early departure and early arrival but do you really want to achieve all those targets after causing trauma to passengers.in my case i did not have any connection flight but there were...

I have got a call letter for the post of air ticketing staff in indigo bhopal region
I just want to know weather it is sended through your side or its fake from the shine.com . And asked for the total amount of rs8000 as payments for verification and reference id . And i paid them .
I can't accept this as original that's why i want to confirm from your side .
For me just by the look of a letter i suspect that its fake...

On pnr ei4c2h, u had to travel from bangalore to lucknow. I was told 5 min before closing time (45 min) i. E. At 50 min before flight time that they cannot issue the tickets because the time is over. I constantly kept asking him that you still have 50 min. He didn't listen and said no-no this is over..
Pathetic experience and the lesson learnt is no more travel from indigo. Thanks for a new experience. No wonder the customer satisfaction...

First one person named seejal called and said you have been shortlisted for indigo as a ground staff technical, she asked to pay rs 2000 i believed her and deposited that amount to a sbi account and i attended an online the website looked bit creepy that's where i got doubted in answered each question every answers are correct, next day one person named anaiya varma she said she is with indigo airlines from mumbai she asked to pay rs 7000...

Dear sir/madam,

I would like to draw your kind attention to the fact that today i was charged rs.900/- for excess baggage although the weight of the baggage was within the limit. They are telling that i am carrying 3 kg. Extra and that's why they have charged extra rs.900/-. My pnr was rccmrp and the flight was for kolkata - delhi via flight no.6e-6488..

Request you to please look into the matter. For contact...

I traveled in indigo flight no. 6e5405 vide ticket no. Pnr 6e-sj9krx dated 19th feb 2018 from bhubaneshwar to delhi on 2.04.2018. Being harassed by your staff deployed at bhubaneshwar airport, i am quoting various negative points experienced by us (Senior citizens) which are very painful:
I) we reached at bhabaneshwar at 5.15 p. M 0n 02.04.18. Departure time changed from 9.00 pm to 9.50 pm, no information before this.
Ii) flight...

I travelled in indigo airlines pnr jvev5c from calcutta to trivandrum on 3rd april. Flight landed trivandrum at 00.30 4th april. My handbag also they told they will send as luggage and it wasnt locked. They just put a tag n wrapped with their sticker on the zip. After reaching home i noticed my 5000rs cash was missing from my bag. I came after a missionary trip. This is so sad that airlines aren't looking into the issues. Nowadays so many...

Am a student studying in a prominent law of the country and have been availing the student discount since it is both economical and apt for students in light of the books we carry.

However with the elimination of the said provision i have faced the following issues:-

1. Being a law student we are expected to read heavy books which easily weight up to 3 to 4 kgs. How does the airline expect students enrolled...

Details of the issue:
On 3/03/2018 i had to board the flight from delhi to mumbai at 10.25pm. Pnr no: b94kjv. Unfortunately i reported to the check in counter at 9.45 i had 40 mins time to board the flight but the officials said no. I have called and checked with indigo but they said since you have reported late you were not allowed as the counter closes 45 mins before the departure. It was an emergency and i had to reach to mumbai...

Today in yr indigo flight from Patna to Bangalore at3:10p.m yr boarding staff not undelibretly fine to my son namely Adarsh as he reached Patna Airport at 2:08 p.m but not allowed to him for boarding as others passengers moving slowly towards pickup bus...how yr staff charging for 1000 rupees as I reached for boarding on time..this is stupidity oof...

I was travelling today from trivandrum to delhi via bengluru, i was having 14kg check in bag 7.75 kg hand bag and laptop...
My complaint is they dnt allow me to carry laptop bag with me... Which i find totally strange and ridiculous...
My only request was if they can put both my bags in check in luggage because flight had long halt at bangluru... And my onwards flight from delhi to srinagar only allows checkin luggage and laptop......

I was travelling from trv to delhi in indigo flight via bengluru... My check in bag was 14kg and hand bag was 7.75 kg... Plus laptop... I simply requested staff to allow me to put both in check in, reason for tht was long halt at bengluru and my onward journey from delhi to sxr, in delhi they allow only checkin luggage 22 kg with no hand bag for security reasons, the staff told me to they will only one bag but not laptop bag... How is it...

I will not be able to catch my flight of indigo 6e656 (A320) delhi to indore because bus service from haridwar to new delhi suspended due to bharat band. I was supposed to reach in delhi by 3am but roads are blocked and administration is monitoring situation closely. Bus service is not responding to my query regarding journey.
In this case, i am helpless and no fault at my end.

Please arrange full refund.
br...

Passengers : (detailed annexure of tickets)
Vijay Parthasarathy
Ria Vijay
Sayali Vijay
Leena Bhatt
Samar Bhatt
Satya Bhatt
Riya Bhatt

We faced an untimely and unscheduled delay of flight which was supposed to depart from Mumbai at 9.20 AM and finally left at 11.35 AM to Chandigarh . While the check in and security were all completed the flight was delayed at last moment . The...

I had booked ticket for my wife and daughter via makemytrip indigo pnr vgs1qq on 18/1/2018.

I was unsure whether the ticketing had gone through and hence we tried to book the ticket again on 29.1.2018, which was again booked by indigo pnr ydp35j.

Airlines never allow double bookings in the name of the same passenger on the same flight, hence we presumed that only one reservation existed.

However,...