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[Resolved]  Indigo Airlines — Payment went through - Did not receive PNR, confirmation, or itinerary

Hello,
Today (30/4/2022) I booked a flight from AUH to Coimbatore on 02/06/2022.

The payment has gone through.

I have received a transaction ID: X0NpwrJpkUKmug-TrqM1fQ, but I have not received a PNR or a confirmation email.

Getting hold of customer service has been very challenging!

I am waiting for the resolution of this issue ASAP.
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May 11, 2022
Complaint marked as Resolved 
Apparently, you cannot book a ticket directly with IndiGo if your car has no Verified by Visa (for Visa), or some similar technology. IndiGo returned the money, and I booked through an agent.
IndiGo customer support has been notified about the posted complaint.
Complaint comments 
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Comments

The transaction is not pending anymore. The money has been deducted.

Still no PNR.

IndiGo claims that in less than 10 days I should get a refund.
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