[Resolved]  Indigo Airlines — Refund of seat charges

Address:S-501, ROHTAS PLUMERIA HO

PNR LM28SW 8/8/21 HYD-LKO for 2 passengers
1) Nageswara Rao
2) Shanmukhi

On 07/08/21, I tried to select seats for journey on 8/8/21 and paid the following 2 amounts through UPI mode

1) TXN ID 349f55611cab[protected] Rs.249.00
2) TXN ID c689c277d4f[protected] Rs.198.00

Both times the web-site went "HUNG" and failed the seat selection.

Ultimately, I took auto selection mode and travelled on ROW 28 which are free seats.

Please refund the amount Rs.447 to UPI [protected]@upi and oblige

Nageswara Rao
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Sep 29, 2021
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2021
IndiGo Customer Care's response
Mr. Rao,

Thank you for sharing the details. We will check the transaction status and update accordingly.

Regards,
Team IndiGo
Verified Support
Aug 23, 2021
IndiGo Customer Care's response
Mr Rao,

Please share the date and time of the transaction for us to check further.

Regards,
Team IndiGo
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