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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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53%
Complaints
5670
Pending
12
Resolved
2887
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
As per our policy, if the passenger has boarded the flight, they can’t opt for the duplicate boarding passes.
We provide Travel Certificate which is INR 200/- per passenger per sector. You may apply for the same by clicking on this particular link: https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx
Let us know in case you need further assistance.
Regards,
IndiGo Team