IndiGo Complaints & Reviews

Sir/ madam, i have booked a ticket holding pnr o5qhhl from pune to delhi on 14.10.2017 since december 2016. Now i want to do web check in the flight, but on going through the company website, it is seen that no seat is available for. To select a seat either i have to pay rs. 300/- or to go to airport counter.
As i have already paid the money to the airline then why the web check in facility is not available for me. I also called the...

I bai qun fang take indigo 6e252 on 10 oct 17 pnr cgji5x and on arrival kolkata found one luggage bag complete damage pir was raised with indigo ground staff and bank account details given for reimbursement but till now no steps taken from indigo airlines unit, not even acknowledged the complaints.
Thanks
[protected].
[protected]@yahoo.co.in....

I, gopal ravindranath, travelled from trivandrum to delhi on 9/10/17 vide indigo flight no 6e 5062. This booking was rescheduled instead of my booking in flight no. 6e 359 on 9/10/17, wherin i had booked a veg meal and insurance policy (Insurance no. [protected]). These two services were not incorporated in my rescheduled booking.

Kindly reimburse the amount paid for these two services to indigo company which i have not...

I was travelling from delhi last evening where my bag which i gave for check in luggage has around 1000 rupees, when i returned back to ahmedabad and collected my luggage and returned home i noticed that the wallet inside my bag was open with no money inside, not a single penny was left and my open wallet indicated that someone took out the money from my bag. I want to lodge a complaint againt indigo as it should be the airlines reponsiblity...

My flight was from bangalore to lucknow via new delhi (6e 485, 6e 6612).

The cabin pressure was not balanced. While landing i felt too much air pressure. There was a severe pain in my ear. When i came out of airplane i was not able to hear properly.

After 2 days i had to return to bangalore with indigo only. I was so scared that i cancelled the flight and booked a new flight in jet airways.

I returned...

Dear sir / madame :
My name is kirti l. Shah and i have been flying on indigo for the last 5 years. When i am in india.
My pnrs are as follows.
R7i9hv. Bom-ccu-del. Kirti l. Shah
N74s7v. Del-nag-bom. Kirti l. Shah
Hd2rnd. Bom-ccu-bom. My team. Vessaoker, bamaniya, gomes.

Stop calling my usa residence number +[protected] in the middle of the night regarding schedule change etc. My...

Dear sir/madam,
I have canceled ticket but still not credit my account against cancellation ticket amount so. I am requesting to you please credit my ticket amount..
And the detail as below.

Pnr no - ngguxn
Name - santosh kumar sinha
Account no - [protected]
Ifsc code - bkid0004598
Branch - harmu, ranchi
State - jharkhand

Thanking you
With regardsbr...

Hi,

I am raising this complaint against indigo airlines, we boarded the flight number 6e534, pnr: uftvpq, from kolkata to chennai on 9th october 2017, flight was at 6:20 pm ist but they didn't inform us firmly that it will be 3hours 30 minutes late, while taking boarding pass they informed flight is on time, then we boarded the flight at 7pm ist and the flight started moving exactly at 9:55pm ist, we didn't have the access...

My father is a regular traveller and usually travels with indigo airlines but never had such a bad experience. The delay in the fight due to bad weather condition can't be ignored but the response, support and feedback from indigo staff at the airport was not at all accepatable. Such untrained staff and they don't even know how to respond or react in such situations or how to make your customers feel comfortable or satisfied. And the refreshments...

Dear sir/madam,
I travelled by indigo airlines from kochi to hyderabad on 8th october 2017 late evening (Via flight 6e 263). Upon arrival in hyderabad, i noticed that my check-in baggage was tore from one side due to mishandling by air lines staff. I immediately searched for a indigo on-ground personnel but no one was available. Since it is a late night arrival and i am new to the place i was not in a position to search more and...

I was a customer, diana santos in a flight to bagdroga to kolkata and then to bangkok on the 6th of october 2017. Your services will be worst then a can aspect in a low cost company. First the check in only open at 7:20p. M and the flight it was at 8:45 p. M, as you know in india the immigration services takes so many time to cross through the security check at 8:20 p. M and when i was there it was already on boarding time and i couldn't...

We are 7 passengers travelling from banglore to visakhapatnam

I am attaching boarding pass for reference. Below are the pnr details for the colleagues
Seit9d indira devi
Mdur2d praveen rao
E8ifjf bds kishore
Nyfwrc g uday kiran

The staff at the gate was very rude, we not allowed to board the flight as we said that we are late and the gate is closed. We asked the same to the airline...

At trivandrum domestic airport one of indigo staff, didnot allow me to take boarding pass and luggage check in, even though i reached 45min prior to scheduled departure time (9:30am) (In ndigo itinerary they have clearly mentioned that boarding gate closes 25/45 minutes prior to the scheduled time of departure for domestic/international sectors), it's domestic flight i reached 45min prior to the time. But he behaved rudely, i got scare, it...

We had taken a round trip flight from mum - hyd - mum.
Invoice no. Ts1aw[protected]
Pnr : hcf23g flight no : 6e - 235 from : hyd to : bom. Our flight was scheduled in the wee hours of 5th october 2017 at 05:35 am. Despite my family making it before time at the airport and clearing the formalities at the ticket counter, the security checks at gmr were inordinately delayed for more than 40 mins (Especially female security verification)....

Today at hyderabad airport indigo supervisor and staff forcibly made me buy fresh tickets by denying me check in into 6e6417 flt to bangalore. Despite coming in time for check in.
Realising delay in long q when approached staff, for early check, they delayed me by cross-examination, and at 1308 hrs told me counter closed and refused to listen.
I had to pay rs.4884/- to buy tickets for 1510 hrs flight
Pnr no. Lbwcqmbr...

Worst flight ever. Behaviour of staff and manager is harsh. Booked 2 tckts from bom to cok, (Departure time 11:15am) reached airport at 10:30 am due to traffic block and patients condition. The staff disallowed my mother and patient grandmother (Age 78) to board the flight, insisted to book another ticket for next flight without refund. No care was taken by the indigo ground staff. This is completely unprofessional. When i heard about all...

We had booking done for indigo airlines flight # 6e 457 on 3rd oct from b'lore to ghy at 7:45am. We had web-checkin done. We reached airport at 6:55 and was at indigo counter by 7:05am. We were given boarding pass and were asked to hurry up as we were getting late. Although they knew we were getting late, there was no one from indigo to escort us for faster security check in and getting us earlier to the flight. Luckily there was no rush...

We were travelling on indigo flight no 6e 89 today from dubai 0910am to calicut 10.00am and at the belt no 2 we found missing one luggage with tag no [protected] out of three luggages carried by us. We repoted to the luggage desk with a form filled up and got the signature of a customs officer. We were told to contact [protected] and [protected] and i found no response so far from these nos.
There was a leftout luggage with tel no[protected]...

I was returning from my puja vacation from bhubaneswar to kolkata on 30th september by indigo flight number 6e 598. The flight attendants on board lisa, nikita and arpeeta were very rude and impolite. I was travelling with six senior citizens., 3 children, a pregnant lady. They took no trouble to help us rather kept abusing us repeatedly, were irritable and didn't have the minimum manner which we expect from them. Some action should be taken...

Respected sir/ madam
I had my flight on 1st of october at 6.50 am and i was there at my counter at 6.00 am. As the queue was long, i waited for my turn, they sent everyone before me in the queue but at my turn, they told me that the counters are closed now. The person before me with four family members were allowed to go but i wasn't. I want to know where's my fault. I don't belong to a very rich family that i can afford...