Indigo Airlines — Rude behavior of boarding pass issue person at Rajahmundry on[protected] from RJY to benguluru

Address: H.No.32 pragathi Layout,Near diomond college,Hallehalli,T.C Palya,K.R.puram

There were three counters at boarding pass two were females one man who was given hardship for me at Rajamundry to Bengoiore on[protected] at 7.30 P.M. I don't know the name of the employee; he holds me for half an hour un nessarly. the problem is my cabin luggage weighed 3 kgs more than the permitted. I paid Rs.2100 for each kg Rs.700 total 2100/-Even though I paid he was not allowed my insulin pen along with me, he behaved rudely without giving boarding pass for half an hour. He sent my cabin bag to the luggage compartment. I am a diabetic patient insulin dependent aged about 72-year senior citizen. So, I request you to take action against him. Flight No.6E7232 seat No 14 A departure 8.45 P.M. on[protected].Please inform me the action taken report because it is a health issue.
Thanking you .