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IndiGo Complaints & Reviews

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Last updated Mar 15, 2024
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IndiGo reviews & complaints page 2

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R
Ravranjith
from Trivandrum, Kerala
Jan 29, 2024
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Regarding HR

Are indigo globe aviation dumb several complaint being given still no action are they helping them...
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J
Jalaja Sinha aka S.Jalaja
Jan 29, 2024
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Rebooking

Address:India
Website:NA

My name is S. Jalaja. I was travelling from BLR to Delhi on Indigo flight no. 6E2217 at 1hrs PNR BMTI&L on 27th January 2024, along with my sister Valsala Wariyar. We mistook the time and missed the flight.
We were rebooked in flight No.6E 6401 at the Bangalore airport by the Indigo staff. While my sister got an economy seat 37E on payment of Rs 8000 +, I had to pay for my seat in the first row amounting to nearly 10300/-. When I inquired...
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R
Ravranjith
from Trivandrum, Kerala
Jan 29, 2024
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Not refunding my payment

Hi sir as I had already forwarded my complaint regarding the above subject. Yesterday jahura begum again tried to contact me and this time number is changed no is [protected] this is what she has said the conversation between me and her is attached please see it and give me the reply please waiting for your response thank you...
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R
Rahul Rahul Singh
from Udaipur, Rajasthan
Jan 23, 2024
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Online financial fraud

Address:Udaipur

Refund my money...
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B
Bhuvna Kasinathan
Jan 22, 2024
Jan 29, 2024
This thread was updated on Jan 29, 2024
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Refund not received

I had cancelled my booking to Goa booked via PNR - WPQISI on 1st Jan 24
Travel dates were 3rd Jan and return on 6th Jan 24.
It was a flexi ticket and therefore I am entitled to a refund.

Request you to process my refund at the earliest....
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V
Vannnn
Jan 21, 2024
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Delayed Baggage Compensation Compliant

Address:RATSUKATU 8B 65, 02600, Espoo Finland

Hi Indigo team,
I travelled from Finland Helsinki to India Bangalore on 23rd of November 2023.
Below are the flight details
1. AY1411 HEL (HEL), Helsinki Vantaa Airport to Frankfurt Operated by Finnair
2. QR070 FRA (FRA), Frankfurt International Airport to Doha Operated by Qatar Airways
3. QR4786 DOH (DOH), Hamad International Airport to Bangalore Operated by Indigo.
Ticket is attached for your...
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MR, HARIKRISHNAN M G

Greeting of the day!!!

With the at most pleasure we welcome you in “Indigo Airlines”. We would to inform as per as telephonic conversation. Your Profile has been Selected for Bangalore Airport As Cab Driver with Salary package 35K-40K month in For this with Accommodation provided by company.

Designation Cab Driver
Location Bangalore Airport
Annually CTC 4.20...
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M
mathukuttycv
Jan 19, 2024
Jan 20, 2024
This thread was updated on Jan 20, 2024
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Non receipt of ticket

My transaction id is my booking transaction id jpay7d165cdbac5840939,
amount debited from my ac is rs. 5472
ref: ibibo-wwwgoindigoin[protected]
booking done to travel from kochi-cok to mumbai
travel date[protected]
name nikitha
please provide with my travel ticket...
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A
Armaan Sahib
Jan 18, 2024
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Payment deducted and PNR Not generated

Address:302/4D , MODEL TOWN EXTN D BLOCK

Dear Sir, I book ticket from DEL to MUM on 22nd of Jan 2024 and Return on 25th Jan 2024. My payment deducted by no PNR Generated. Payment initiated email i received but no confirmation of PNR. I try to call so many times to Customer Care, here and there but no response....
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Dear Sir,

PNR NO 6E-PTY8RM

This is the nth time I am requesting you to give me a confirmation stating that

1. Flight 6E 17 was delayed and departed after 9.45 am instead of the scheduled departure of 6.40 am on 23rd December 2023. Because of this I missed my connecting flight from Istanbul, 6E4234 and had to take another flight TK0011
2. My luggage got delayed and reached me on 25th December...
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K
kaoundinya
Jan 16, 2024
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Lost item on flight - urgent assistance required

Address:dairy farm

Dear Indigo Airlines Customer Support,

I hope this message finds you well. I am writing to report a lost item during my recent flight with your airline.

I traveled today on a flight that departed at 9:55 AM from Kolkata to Hyderabad. My ticket number is L2QQTK/2/1. Unfortunately, I seem to have misplaced my black Oppo Echo X Buds during the journey. I believe I may have left them either in the bathroom or near...
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B
bist77
Jan 16, 2024
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Refund of cancelled ticket

R/sir
The following Air tickets were booked by me as per details mentioned against each :-
S/ No. From To Date of journey Flight No PNR NO Amount paid
1 Delhi Patna 14 Jan 2024 6E 2695 YN827B 4252
2 Patna Delhi 15 Jan 2024 6E 2792 FWK4UY 3803

As you know that flight No 6E 2695 dated 14 Jan 2024 from Delhi to Patna got cancelled by INDIGO Authority and as there was no alternate arrangement made/provided...
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G
geetanvi
Jan 15, 2024
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Lost check in baggage

Address:gurgaon

I was traveling to Delhi from Bengaluru via Hyderabad by a flight at 3am on 15/01/2023, which was delayed till 11.45am(Flight no. 6E6178 and 6E 2114). But then I was shifted to a direct flight to delhi mentioning that I'll not able to catch the connecting flight( Flight no 6E 871). The flight landed at 3.30pm but I didn't recieve my baggage and it's been 6 hours and my complaint is still not lodged. In that bag I've really important documents...
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C
Chinnap Reddy
from Hyderabad, Andhra Pradesh
Jan 15, 2024
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URGENT - Delay in Indigo flight resulted in Miss to International Flight

Hi Team,

I want to raise a concern against INDIGO on delayed flight which resulted to miss my international flight to Canada, Montreal

Details:

Booking Code : UZ8LFC
Ticket Number :[protected]
Passenger Name : Pallerla Chinnap Reddy

My Actual departure from Hyderabad is at 9:55 PM and it got delayed by 2 Hrs and started at 11:45 PM and i reached delhi airport @...
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A
avnayak2002
from MUMBAI, Maharashtra
Jan 9, 2024
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Ticket cancellation

Mumbai to Kozhikode – 6E 5207
Jan 15, 3:10 PM–4:45 PM
Take-off
Mon, Jan 15, 3:10 PM
Landing
Mon, Jan 15, 4:45 PM
Flight duration
1 hr, 35 min
Passenger name
MS. VIJAY RAJKUMAR SHENOY
Seat
-
Confirmation number
NF7PGLO4K8H60YUO6427

Above is the filight booking details made through MMT. This was accidental, by oversight wrong...
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R
Ravranjith
from Trivandrum, Kerala
Jan 8, 2024
Jan 21, 2024
This thread was updated on Jan 21, 2024
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Job for money

Sir I had come in contact with HR Rohit through Facebook reel for job in aviation indigo airlines for which I had contacted him he had asked me to pay the amounts to particular account which I will attach it I had paid an lumpsum amount of which the amount was to be refunded and a cheque was also been signed but as he met with an accident and was admitted in Hyderabad for his head operation were it was performed and by bad luck he is no more...
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S
samuelhanssami
Jan 2, 2024
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Refund of the denied booking from Indigo web portal

I booked Indigo flight date 14 Feb 2024 from Visakhaptnam to Lucknow with PNR CUZ6KG. the amount of 12392.00 got deducted from my bank account but the booking got denied
i am attaching the screen grab of the booking information
Please refund my money...
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V
vijay.sundesha
from Ahmedabad, Gujarat
Jan 1, 2024
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Cancellation Charges and not providing alternate solution.

From: VIJAY KUMAR SUNDESHA
B/1404 SKD SURYA KUTIR NEAR,
AEC CROSS ROAD NARANPURA,
AHMEDABAD PIN-380013.
Mail-vijay.[protected]@gmail.com
Mob: [protected]
Date : 01/01/2024

To
Customer Relations IndiGo Airlines
Central Wing, Ground Floor,
Thapar House, 124 Janpath,
New Delhi - 110001 India

Subject: Complaint Regarding Unjust Cancellation Charges...
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P
Pankaj Pal Panwar S/o Sh. Krishan Lal P
Jan 1, 2024
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Damage of Checked in Luggage

Address:441/12 DC Colony, Bighar Road, Fatehabad, Haryana -125050

Respected Sir/Madam,

I, Pankaj Pal Panwar, resident of Fatehabad, Haryana, flew with Indigo airline . On Friday, 23 December 2023, from Delhi to Mumbai on flight number 6E-864. My PNR No. is YVMP5D.

I checked in my luggage at Delhi on 04:45 PM, 23/12/2023 and upon arrival at Mumbai, my luggage was found to be Damaged completely. For the loss, I appeal for compensation to be provided.

My contact...
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S
Sugandha Aggarwal
from Bengaluru, Karnataka
Dec 30, 2023
Jan 3, 2024
This thread was updated on Jan 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding cancellation of flights and then not providing proper solution

I was suppose to travel from ahmedabad to chandigarh in my non stop flight on 29 december at 21:45 but flight got cancelled and they didn’t provide us any accommodation in night and they said you see on your own … and then somehow we managed to find some hotel nearby and then that flight was rescheduled to next morning… Next morning it was at 11 Am from ahmedabad to lucknow and then lucknow to chandigarh…. It was a layover flight…...
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