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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 2

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H
Harshajain111222
Feb 22, 2024
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Complaint for cancelling your ticket

We have booked a flight pnr D2qgvx.plz call [protected] to help us.airline flight cancelled due to operational reason.when I went to the airport they said to call to customer care.when I called customer care they said they cannot give alternate flight as it's cancelled from u.when I tried saying I did not cancel nd requested many times .they checked the recording nd found that it was their mistake.i called so many times then after 3 to 4 days...
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G
gopalbapat
Feb 11, 2024
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Booking goes on hold & gets cancelled after payment

1. Booking Reference L1Z37A payment Rs28212/- on 2nd Feb 2024
2.Booking Reference W4HYUX payment Rs41636/- on 2nd Feb 2024

payment through HDFC credit card. Till date refund not received.

If booking gets cancelled because of Indigo problems delaying refund causes inconvenience and amounts to cheating....
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S
satyadnarayan
Feb 8, 2024
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GST Invoice not provided in the name of Company

Address:MANGALORE

Sir/Madam,
I booked the ticket having PNR ZVIBGW from goindigo app and while booking i entered the GST information, but in tickets/Invoice it is not reflecting the GST information.
The GST Information are:-
GST Information
GST Company Name : AIRPORTS AUTHORITY OF INDIA
GST Number : 29AAACA6412D2Z3

kindly add the above GST INFORMATION in the tickets and send the modified tickets
br...
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P
Prabhleen.kaur
Feb 3, 2024
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Baggage charges

The baggage charge were taken for laptop bag and handbag. Same amount of baggage was take in the earlier journey and that was allowed but this journey they charged for the same with same category of the ticket. Because they allowed last time so the understanding was so but this time they charged extra 2200. This serve as miscommunication to the customer...
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S
shubham81994
from Jawad, Madhya Pradesh
Feb 1, 2024
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Indigo Airlines Full Refund due to emergency landing & not providing proper solution complaints

30 JAN 2024 Goa to Jabalpur connecting flight, I have Not reached Jabalpur at 7pm due Indigo Crew(employee) Fainted on the way from Hyderabad to Jabalpur.

so that’s why flight emergency landed on Nagpur airport I want my full refund. Why employee is not physical tested? Not Fit employee

My source location is GOA & Destination is Jabalpur NOT Hyderabad or Nagpur due to this landing I have not attended sister...
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I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing it when I was in flight but couldn't find it once we landed....
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I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I seem to have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing the chain when I boarded but I noticed it missing after arrival......
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R
Ritika_Raj
from Ranchi, Jharkhand
Jan 31, 2024
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Reimbursement due to delayed flight

Website:www.goindigo.in

I was travelling on the 14th of January from Ranchi to Tirupati with a layover of approx 4.5 hours at Hyderabad. My flight from Ranchi to Hyderabad was delayed to 15:20 hours, and so I missed my connecting flight from Hyderabad to Tirupati. My flight to Tirupati was rescheduled for the next morning. At Hyderabad, when I asked for accommodation, I wasn't entertained. Since I was alone so, for safety reasons, I had to stay in a PG for the night....
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S
sphurdeepti
from Chopan, Uttar Pradesh
Jan 30, 2024
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Fraud Job letter

Sir yesterday I telephonic call I got received from a person named prateek srivastav from CCS international airport, Lucknow and asked for 3500 for ground staff job in IndiGo airlines.
I have also paid him. But now sir I realised that it is fraudsters so sir take firm action against him so that he can get punished.
Sir I am sending his phone number, email id, UPI ID so that you can easily detect and take action against him.br...
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R
Ravranjith
from Trivandrum, Kerala
Jan 29, 2024
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Regarding HR

Are indigo globe aviation dumb several complaint being given still no action are they helping them...
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J
Jalaja Sinha aka S.Jalaja
Jan 29, 2024
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Rebooking

Address:India
Website:NA

My name is S. Jalaja. I was travelling from BLR to Delhi on Indigo flight no. 6E2217 at 1hrs PNR BMTI&L on 27th January 2024, along with my sister Valsala Wariyar. We mistook the time and missed the flight.
We were rebooked in flight No.6E 6401 at the Bangalore airport by the Indigo staff. While my sister got an economy seat 37E on payment of Rs 8000 +, I had to pay for my seat in the first row amounting to nearly 10300/-. When I inquired...
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R
Ravranjith
from Trivandrum, Kerala
Jan 29, 2024
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Not refunding my payment

Hi sir as I had already forwarded my complaint regarding the above subject. Yesterday jahura begum again tried to contact me and this time number is changed no is [protected] this is what she has said the conversation between me and her is attached please see it and give me the reply please waiting for your response thank you...
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R
Rahul Rahul Singh
from Udaipur, Rajasthan
Jan 23, 2024
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Online financial fraud

Address:Udaipur

Refund my money...
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B
Bhuvna Kasinathan
Jan 22, 2024
Jan 29, 2024
This thread was updated on Jan 29, 2024
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Refund not received

I had cancelled my booking to Goa booked via PNR - WPQISI on 1st Jan 24
Travel dates were 3rd Jan and return on 6th Jan 24.
It was a flexi ticket and therefore I am entitled to a refund.

Request you to process my refund at the earliest....
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V
Vannnn
Jan 21, 2024
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Delayed Baggage Compensation Compliant

Address:RATSUKATU 8B 65, 02600, Espoo Finland

Hi Indigo team,
I travelled from Finland Helsinki to India Bangalore on 23rd of November 2023.
Below are the flight details
1. AY1411 HEL (HEL), Helsinki Vantaa Airport to Frankfurt Operated by Finnair
2. QR070 FRA (FRA), Frankfurt International Airport to Doha Operated by Qatar Airways
3. QR4786 DOH (DOH), Hamad International Airport to Bangalore Operated by Indigo.
Ticket is attached for your...
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MR, HARIKRISHNAN M G

Greeting of the day!!!

With the at most pleasure we welcome you in “Indigo Airlines”. We would to inform as per as telephonic conversation. Your Profile has been Selected for Bangalore Airport As Cab Driver with Salary package 35K-40K month in For this with Accommodation provided by company.

Designation Cab Driver
Location Bangalore Airport
Annually CTC 4.20...
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M
mathukuttycv
Jan 19, 2024
Jan 20, 2024
This thread was updated on Jan 20, 2024
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Non receipt of ticket

My transaction id is my booking transaction id jpay7d165cdbac5840939,
amount debited from my ac is rs. 5472
ref: ibibo-wwwgoindigoin[protected]
booking done to travel from kochi-cok to mumbai
travel date[protected]
name nikitha
please provide with my travel ticket...
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A
Armaan Sahib
Jan 18, 2024
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Payment deducted and PNR Not generated

Address:302/4D , MODEL TOWN EXTN D BLOCK

Dear Sir, I book ticket from DEL to MUM on 22nd of Jan 2024 and Return on 25th Jan 2024. My payment deducted by no PNR Generated. Payment initiated email i received but no confirmation of PNR. I try to call so many times to Customer Care, here and there but no response....
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Dear Sir,

PNR NO 6E-PTY8RM

This is the nth time I am requesting you to give me a confirmation stating that

1. Flight 6E 17 was delayed and departed after 9.45 am instead of the scheduled departure of 6.40 am on 23rd December 2023. Because of this I missed my connecting flight from Istanbul, 6E4234 and had to take another flight TK0011
2. My luggage got delayed and reached me on 25th December...
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K
kaoundinya
Jan 16, 2024
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Lost item on flight - urgent assistance required

Address:dairy farm

Dear Indigo Airlines Customer Support,

I hope this message finds you well. I am writing to report a lost item during my recent flight with your airline.

I traveled today on a flight that departed at 9:55 AM from Kolkata to Hyderabad. My ticket number is L2QQTK/2/1. Unfortunately, I seem to have misplaced my black Oppo Echo X Buds during the journey. I believe I may have left them either in the bathroom or near...
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