IndiGo Complaints & Reviews

Yesterday I have booked the tickets with above Indigo Airlines my reference PNR No. is M946HA, while giving the contact email id column by mistakes wrongly typed, Hence they are not sending the E tickets and changing my contact email id [protected]@yahoo.co.in, Also spoke to 5 times with their customer care every time they are telling that it can be done by chargeable basis, Also not allowing change my email id in their website, Above is very much disgusting and irritating, India's No. 1 Airlines behaves like a dictatorship attitude

They asked for my documents like Aadhar card, marksheet, etc., and provided me a offer letter. They then asked me for Medical Report and if not possible from me they offered me a hello panel to get my medical tests done for which I paid them Rs.1750 on Bank Account
MR. ARMAN ANSARI.

A/C NO- [protected].

IFSC- UCBA0000947.

UCO BANK

After few days one person calls me from same place and sent me the Joining letter for Permanent Appointment and asks to sign, the document as well as pay the amount of Rs.6, 599 to get the Training Kit and Accessories for the training that will be provided to me for 15-30 days. The Bak Account I paid the amount was

MR. RAM NIWAS.

A/C NO- [protected].

IFSC- UCBA0002490.

UCO BANK

Still they keep on going, and now they have sent me a Bond letter with stamp of 100 Rs. and asking me to sign it immediately as well pay the amount of Rs. 9, 499 to the process done. This step has got my attention to ask money on every step of the job process.

I had booked my tickets from mumbai to nairobi via indigo app in super 6e fare…then i recommended it to my friend and my brother by which they also booked the same route on different dates. But when we all called off our trip and canceled out tickets they got charged zero cancelation charges and they charged me 6000 per pax (Total 24000)…. I contacted their customer care but they kept saying that theor 100% refund is a system...

Respected Sir / Madam,
I am very sorry to informed you that from last ten years I am continuously writing to DGCA
office but every time I am getting the reply from Indigo airlines.
I had telephonically contacted to the Director General office & they suggested me to contact the
Mr. Bharatlal, Nodal officer, Public Grievance, DGCA, New Delhi.
Mr. Bharatlal, Nodal officer, Public Grievance, DGCA, New Delhi...

Name: Usaid Riyaz
I was travelling from Delhi to Srinagar in morning of 17th May Saturday via
Airline : 6E-2607.
PNR: R1H7YV.

I don't remember the seat number exactly but it was a window seat with number A and I beleive it was 15A, 17A or 22A.

I had kept my wallet under the tray in that mesh pocket which contains magazines and manuals. I would be grateful if that pockets could be...

I had booked return ticket for 4 persons for ahmedabad - Dharamshala for 12th and 19th May vide PNR GUT74V and U7NEGA on 23 Apr and paid by credit card. My onward journey for 12th was cancelled by Airline due to closure of chandigarh airport and full refund was approved. However Indigo approved my refund with deduction of Rs 14216 for the return journey. This is highly unethical as we could not have performed the return journey as the onward...

On 15 april my baggages were not delivered to me after landing in bangalore and i was told that the same will be delivered by EOD 16th April however since then i am struggling to get my baggages which have important documents and expensive garments, shoes etc to wear in business meetings...

Sir,
While I was travelling from Srinagar to Delhi on 06/04/2025 in flight No 6E2217 ( PNR W6P8PA ) and got food infection after having PTSW as b/f served in the flight. Immediately after reaching home went to hospital for casuality and doctor advised 5 days antibiotics and subsequent restdue to Diarrhea.
Laboratory report and medical prescription are attached herewith for your perusal.
Now I raise complaint and requesting...

Indigo has denied refund of the cancelation charges after providing the death certificate of the family member due to which the travel was canceled. On the initial call before the cancellation, they promised a refund but later denied.

I have booked two tickets from indigo airlines
Pnr
J2q8nm
Wvid4v
Booked through the app of adani one.
Adani one invice says that if i need the airline gst invoice then i can download form indigo website.
However the website is not helpful in downloading the same....

Date of incident 9th march 2025
client number - [protected], [protected]

When i registered for the job on the shine.com i received a call they asked me for the airline jobs and said me to send the 2500rs for the process further on the next day when i said to cancel my form they asked me for the cancellation fees 1050rs further again they asked me for the 1650rs for the gst and then again they were asking me for the 2650rs...

For the flight of 5th March evening from guwahati to delhi -
I was to travel from guwahati to delhi with my family and when we reached the guwahati airport, we were told that our flight has already left. the flight we booked was for approx 2 hours later and it was preponed, we were not informed in any way except getting two calls around 4 pm that the gate closes in 10 mins. we received no sort of communication from indigo before those calls.
we were additionally charged money for making our new trips from guwahati to delhi and 4 of my family members including me were sick yet no food was provided since the whole journey from guwahati to lucknow to delhi now was going to take more than 5 hours and we had to take our medicines. on top of that, i bought coffee + potato chips in guwahati to lucknow flight for my mother's low sugar that we paid for in cash at the moment and we were never delivered that despite me constantly reminding the attendants.
and then our checked-in luggage was now to arrive directly in delhi and we did had my mother's medicine prescriptions in it along with her more medicines and we could not get her those which resulted in her health deteriorating drastically there. she is a kidney patient with her treatment ongoing in AIIMS, delhi for years.
i demand quick response and resolve with compensations from Indigo for all the troubles we had to go through or i will be forced to go into consumer courts with my complaints.

I have booked indigo airlines 14/12/2024 Mumbai to washington DC but ticket booked Bombay to Delhi, Delhi to isbul, isbul to kabul, kabul to washington DC that way I have cancelled ticket amount. But not received ticket amount refund till date. Customer care number call they only tax amount refund why I have cancelled ticket why keep hold amount in your pocket this way earning money. Telephone number - [protected], PNR number PSUKJA, NAME...

Date - 14th Feb 2024
Flight Bangalore to Pune
Flight Number: 6E441
Food Prebooked: Snacks and Coffee/Cold Drinks
Confirmation code: R4H1QW
Name: Roshan Sathe
Customer: Corporate

Food not served even after booking corporate meal and drinks.
Other passengers who travelled serviced and served.
When complained 2-3 times, food was offered when plane is landing in 5 mins, impolite...

I had a flight from Kolkata to Udaipur on 23.01 with PNR details W5QMWQ.
The flight schedule was 1:00PM from Kolkata to Delhi and at 06:10PM from Delhi to Udaipur. However, after reaching airport got an information that flight is delayed and is expected to leave around 2:00PM. The flight finally took off at 3:30PM and landed at 5:30PM, due to which the connecting flight was impossible to catch as the terminal was also different.br...

I have received a call from indigo airlines and u r selected as a ground staff and they are asking for the money and i have a amount of 3000 for medical issue and know they are askng for uniform and kit...

Fraud of 2500rupees...

I booked round trip flight from Indore to Chennai on 23/10/2024 (PNR: JQFTQB AND N169NM). GST number was provided while booking these tickets and I was expecting GST invoice over mail in 30days of ticket booking. I tried getting it generated from your website but no luck after multiple attempt. Inspite of providing all details, it showed some information is incorrect. Support of indigo was also not helpful for me....

Dear Sir/Madam

my payment was deducted but i haven't received any gmail of details like pnr etc..

My transaction id :T2412211001323489803670

Hello,

This is Apoorva. I booked a flight from Indigo on 8th Jan 2025 trutsting Indigo and I am so frustrated by the service and the customer care efforts that I feel cheated and helpless.

My PNR is YYC49R. I have been requesting a flight change due to a family emergency since yesterday and was on call with 2 representatives both confirming that I will get a call back from the medical team and supervisor who...