Indigo Airlines — Unable to book in Plan B despite of more than 10-hour rescheduling

saurabhn14

from bathinda, Punjab

Nov 21, 2025

Address: Ganpati Enclave I - 502

I have booked my flights from Nagpur to Lisbon with 2 stops. The airlines have rescheduled the flights for unknown reasons and now I am unable to use plan B when I am eligible.

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IndiGo customer support has been notified about the posted complaint.

Nov 21, 2025

Updated by saurabhn14 I have booked my tickets from Nagpur to Lisbon via Delhi and Istanbul (2 stoppage) to be travelled on 6th Dec but to my surprise first Indigo has sent me a fresh itinerary which has mentioned Nagpur to Mumbai instead of New Delhi and then they are telling that my Turkish Airline from Istanbul is being delayed by 19 hours while the similar Airline is working on the same timing with a different flight number. When I am applying for plan B it is showing that this PNR is not eligible for Plan B. It is asking 6000 changes of flight charges. It's very disappointing to note.