Infrastructure Development Finance Company [IDFC] Complaints & Reviews

Dear sir,
It is to submit that all the required documents for processing of my request was sent to your address yesterday[protected].
I request you for early process of the same.
With regards,
Tadi. Sreedevi,
[protected].

Idfc bank limited-infra bond tranche.1/2011. Application no:53799112
Folio no:idd0274877
No of bonds:4,
Distinctive no: 292305 to 292308,
Buyback date: december 31, 2016,
Date of allotment: december 30, 2011,
Principal amount: rs.20, 000.00

I have 4 bonds, certificate no 239497/registered folio no ideo239497. It was matured on[protected]. I submitted my original bond with relevant documents to m/s karvy computershare private limited hyderabad on 6-3-2017. (Which was received by them on[protected]. Till date the maturity amount is not not received. Could you pl let me know the details and help me in this issue

We have following bonds but till now received the buyback amount inspite of so many mails to custmor care. the details as-
Dr yogesh Kumar Gupta, Appl.No.56025236, A/C No.IN[protected], 4 bond (Demat)

Nita Gupta, Appl.No.56025237, A/C No.IN[protected], 04 bond(demat)
Pl. note as demand we sent P A N, cancelled cheques, Adhar for address proof for both cases, which they received on 4.2.17, as they confirmed...

Email sent to karvy Investor Service are reproduced below:

(1) Mail dtd 28/03/2017:
Sub: RL No.337567. REF No.1503558. Application No.18707717
Account No.IN[protected]. No. of Bonds:4.

The captioned bonds stand matured for payment on 21/03/2017. In this connection I invite reference to my email dated 26/03/2017 wherein I had informed you about non-receipt of maturity amount. You have informed that the amount has been sent to my banker Indian Overseas Bank. Since, the amount has not been credited to the said account, I had requested you to inform date & mode of remittance to enable me to take up the matter with my banker.You, however, have not replied to my mail.
Today morning I spoke to one of lady staff member(PP) of your office to ascertain the correct position. I am told that the maturity amount has been remitted to my banker on 21/03/2017. She apprehended that due to non availability of 15 digit account number, the amount might not have been credited to my account. The reason stated is not convincing & acceptable because similar amount was credited by you to my said account in 2016..
However, as suggested, I am attaching statement of my account from the period 01/02/2016 to 29/07/2016(as a proof of earlier credit) & from 01/11/2016 to 30/03/2017 alongwith copy of allotment letter for doing the needful immediately.

Kaushik Kumar Das
(M) [protected]
(LL[protected]
4 Attachments

(2)Mail Dated 03/04/2017:
Sir,

I quote below my last mail dated 29/03/2017 which you did not care to reply.

Quote:
The captioned bonds stand matured for payment on 21/03/2017. In this connection I invite reference to my email dated 26/03/2017 wherein I had informed you about non-receipt of maturity amount. You have informed that the amount has been sent to my banker Indian Overseas Bank. Since, the amount has not been credited to the said account, I had requested you to inform date & mode of remittance to enable me to take up the matter with my banker.You, however, have not replied to my mail.
Today morning I spoke to one of lady staff member(PP) of your office to ascertain the correct position. I am told that the maturity amount has been remitted to my banker on 21/03/2017. She apprehended that due to non availability of 15 digit account number, the amount might not have been credited to my account. The reason stated is not convincing & acceptable because similar amount was credited by you to my said account in 2016..
However, as suggested, I am attaching statement of my account from the period 01/02/2016 to 29/07/2016(as a proof of earlier credit) & from 01/11/2016 to 30/03/2017 alongwith copy of allotment letter for doing the needful immediately.
Unquote:
I failed to understand as to how & why you remained silent on the issue. I have been trying to contact your office people over phone since 01/04/2017 but no one is lifting the phone. For your information the amount has not been credited to my account till now. I, once again request you to look in to the matter & address the issue immediately.
Please note that if I do not receive the maturity amount of the bonds alongwith interest from 21/03/2017 by today evening, I shall take up the matter with SEBI & IDFC for necessary action.
Kaushik Kumar Das

Karvy is not responding to my mails. Please help me in getting my money at the earliest.

Kaushik Kumar Das

I have taken IDFC bonds[protected]Tranche-3 during March 2012 and by March 2017 the locking period is over . At the time of applying I opted for buy back option and to execute the same i would like to know the procedure from your end.

Details of the bonds :

Folio : IDFO 135355

Kindly mail the procedure to execute the buyback option.

Thanking you,

Buyback amount of IDFC infra bond has not yet been credited in my bank account
I opted for buyback. My buyback date was 21/03/2017. I have submitted all the relevant documents such as original infra bond and cross cancelled cheque etc.

My folio and certificate nos are IDE0209639 respectively. Total no. of bonds 4( 5000 each). PAN NO.ACQPK4454Q.
They have mentioned contact no in bond is replying wrong number Tel:[protected],[protected] and[protected]

The BUYBACK REDEMPTION amount has not yet been credited. Please do the needful and share the status.

Folio # ide 0178127; certificate # 178127 no of bonds held - 04.
Send through speed post on 18/02/2017 along with format of change in bank details fulfilling all required documents such as cancelled cheque & requisite form but surprisingly no amount has been credited to my bank account.
Kindly do needful @ your earliest.
Thanking you,
- ankita patel

Sir,
I have sent my bond certificatethrough Speed Post on 08.03.2017 to your
Hyderabad Ms KARVY COMPUTER SHARES P LTD., SRILINGAMPALLI.
The due date is 21.03.2017. But till date I have not received the maturity
amount from you.

I all the required documents and I am awaiting maturity amount. Please expedite.

Thank you,

V SIVAPRASAD,
CERT No.222183.

I have been allotted four idfc long term infrastructure bonds[protected] tranche 2 and the details are given below -

Series : 2 bond no: 170917; isin: ine043d07af2,

Regd. Folio no. : ide0225006; certificate no. : 225006;

No. Of bonds : 4 (Four only), face value per bond : rs. 5000/-

Name of bond holder : venkata ramana ganta

Distictive nos.: [protected] - [protected]

Buyback option : yes, buyback date : march 21, 2017.

I want to redeem these bonds but i have not received any buyback intimation so far to my registered address.

Please tell me the procedure for redemption of bonds.

Regards

Venkata ramana ganta
Mob: [protected]
Mail id : [protected]@yahoo.com

I have been allotted four bonds as details are given below -

Regds folio no.IDB0362573 Certificate no. 362573 ISIN: INE043D07385
Name of bond holders Mahesh Kumar Rajotia
Sala Rajotia

Distictive no. [protected] - [protected]

I want to redeem these bond but I have not received buy back intimation so far on my registered address.

Please tell me process for redemption of bond.

Regards

Mahesh Kumar Rajotia
Mob: [protected]
Mail Id : [protected]@gmail.com

Infrastructure development finance company [idfc] — non-receipt of communication for buyback of bonds[protected] tranche 2

Dear sir / madam,
As i have not received any communication for buyback of idfc bonds[protected]tranche 2 from your end till now, i myself convey my response to utilize the buyback facility offered by the company as on 21st march, 2017.
Details of my bonds are given below:

Idfc long term infrastructure bonds[protected]– tranche 2, date of allotment march 21, 2012 & buyback date on march 21, 2017.
Application no. 15703387. Series : 2, rl no. 242351. Isin : ine043d07af2.
Registered folio no. : ide0291994. Certificate no. : 291994.
No. Of bonds : 4. Distinctive no (S) : [protected] to [protected]. Buyback option : yes
Name of bond holder : samar kumar sarkar
Address : geetanjali co-operative housing, flat no. - 3.
Atul prasad sarani, east vivekananda pally.
Po. Rabindra sarani, siliguri - 734006,
Dist. Darjeeling, west bengal.
E-mail: [protected]@gmail.com, [protected]@yahoo.co.in
Mobile no. [protected].

Please, guide me properly what should i do for getting the buyback amount without delay?


Yours faithfully

Samar kumar sarkar

I tried to contact IDFC/Karvy regarding the payment by Buy back option and I tried to check with when the amount gets credited to my account.

I couriered the documents by post to the mentioned address by KARVY, I got confirmation from post dept that documents were reached on 24th Feb.

I sent an email to them on 3rd March and there is no response from them till date.

Folio: IDE0221459

Account No: 41476491

Surendra

Team,

We are continuously keep on complaining and following up with you from dated 08 Feb'17. That there was a extra amount deducted when i was with drawing from Axis Bank ATM, I wanted to withdraw 14, 000/- but from the ATM machine 10, 000/- but 4, 000/- has been deducted from my bank account without any information. The same has been raised complaint of the next day but there is no proper response from any of the bank Either AXIS or IDFC. I have been following up with them every day but they are playing with my Hard earned salary and making me foll every day without crediting my 4, 000/-. The complaint number which was raised and shared by the IDFC bank is "222977" even after this registration no response and again they have shared one more complaint number that is "232409".
Even we have informed them that we will complaint to RBI but they didn't even cared to responded also and they said to go and complaint whom so ever they want to. With one my friend i got to know that they if i raise a request here there will be quick response. So kindly take this and give me solution.

Dear Sir / Madam,
Sub:-Regarding buy back Procedure of IDFC Bonds[protected] Tranche 2, series 2

Sir,
I am having four numbers IDFC bond purchased on 21st March, 2012 which is going to be buyback on 21st March, 2017. Details are below :

Folio - IDE0173424
Certificate No. 173424
No. of Bonds - 4
Distinctive Nos - [protected]-[protected].

I selected as buyback option, till date I did not get any intimation for buyback. So please guide me what should I do for getting buyback amount?

Shiburanjan Santra
Mobile No : [protected]

Folio - IDEO179355
Certificate No. 179355
No. of Bonds - 4

I am having four numbers IDFC bond purchased on 21st March, 2012 which is going to be buyback on 21st March, 2017. But I have not received any communication regarding buyback. As I want to encashed the same.

Kindly let me know what I have to do. Last year also I faced same problem.

Kalpesh Patel
Mobile No.[protected]

Already wrote two times but still not responding to my complaint. Why it become late?

I have four idfc infrastructure bond tranche 1 folio no - idd0274936 distinctive no. S [protected] - 44 for the amount face value rs. 5000 each on dated -30/12/2011 & buyback date -31/12/2016 please guide me for how to get that money.
Maturity amount per bond in series 2 is 11840/- per bond.
O the total maturity amount is 4x 11840 = 47360

Please guide me as early as possible as i have no idea how to process those
How many days it will take to process and when it will be deposited in my account?...

I have FOUR IDFC infrastructure bond tranche 1 folio no - IDD0274936 DISTINCTIVE NO.S [protected] - 44 for the amount face value Rs. 5000 EACH on dated -30/12/2011 & buyback date -31/12/2016 please guide me for how to get that money.
Maturity amount per bond in SERIES 2 is 11840/- per bond.
so the Total maturity amount is 4x 11840 = 47360

Please guide me as early as possible as i have no idea how to process those
HOW MANY DAYS IT WILL TAKE TO PROCESS AND WHEN IT WILL BE DEPOSITED IN MY ACCOUNT ?

Buyback amount of IDFC infra bond has not yet been credited in my bank account.I opted for buyback. My buyback date was[protected]. I have submitted all the relevant documents such as original infra bond certificate, cancelled cheque leaf and copy of PAN CARD etc., and they received on 21.01.2017.

My folio and certificate nos are IDD0030480 &[protected] respectively. Total no. of bonds 4( 5000 each). PAN NO.AAIPK6422E

The BUYBACK REDEMPTION amount has not yet been credited. Please do the needful and share the status.

V.KUMAR

Dear idfc team
I hold 4-idfc infrstructure bond in my demat sbi dpa/c. [protected] but this a/c has been transferred to ssl dp demat a/c.[protected] on 30.06.16. And the maturity date was 29/12/2016 but till date maturity amount has not credited in to my demat linked sbi a/c. Details are given below:-
Name of holder - frank benjamin swamy
Scheme name - ncd-idfc-2011
Idfc infrastructure bond 11-12 tr-1 sr-ii
Date of purchase - 13/12/2011, mode — on line through demat
No. Of bonds - 4, scrip code - 96120
Application no.[protected], order no.- 5163, isin - ine092t08cl7
So, pl. Take up the matter do the needful so that the maturity amount may get credited in my a/c at the earliest.
Thanks
Frank benjamin swamy
My sbi bank a/c no.[protected]
Email: [protected]@gmail.com
[protected]

The Karvy Computer Share Pvt.Ltd.
(Unit-IDFC Infrastructure Bond)
Plot no. 17-24, Vittal Rao nagar
Madhapur,
HYDERABAD – 500 081.

Dear Sir,
I have invested in IDFC infra Bonds (4 nos.) vide application no.73507467 vide cheque no. 388590 dated 17.02.2012 amounting to Rs. 20, 000/- drawn on State Bank of India, Mahamayatala Branch, Kolkata(photo copy of the acknowledgement is enclosed). Till date I have not received the bond certificate. I request you to kindly send the Bond Certificate at the earliest.