Infrastructure Development Finance Company [IDFC] Complaints & Reviews

I had purchased 4 above mentioned bonds for Rs.20, 000/- having benefit under Section 80CCF of Income Tax Act, 1961 for the fincial year 2011-12. The lock in period was 5 years from the date of allotment i.e.Dec.30 2011. The lock in period of these period has been matured o 30th December, 2016. I am sorry to point out that I have not heard any intimation till date. My particulars are given below:

IDFC LONG TERM INRASTURE BONDS 2011-12 (TRANCHE 1)
REGD. FOLI NO, IDD0209965 CERTIFICATE NO.209965
NAME OF BOND HOLDER : JASWANT CHAND KATOCH NUMBER OF BONDS: FOUR DISTINCTIVE NOS.[protected] TO[protected].
EMAIL ADDRESS; [protected]@yahoo.com
ADDRESS;G-41 RAJ NAGAR PART-II PALAM COLONT NEW DELHI-110077

Sub:-regarding buy back payment of idfc bonds[protected] tranche 1, series 2 not received.
Sir,
My bank account no. Attach with demat account has been changed by my sbbj bank branch. My new bank account detail is as follows:
New bank account number : [protected]
Ifs code : sbbj0010446
Branch address : shastri circle, udaipur (Raj.)
Please redeemed my amount in above account number.
Rl no. 211518
Ref. No. 2180028
Application no. 18506765
Beneficiary account no. [protected]
No. Of bonds - 4
Buy back date - 31.12.2016
My pan no.- ageps2290j
Narendra shrimal
23-a sanjay colony, ratakhet, rampura road
Udaipur (Rajasthan) -313001

Dear sir,
I bought idfc infrastructure bond in tranch 2 series in demat account in 2010-11 fy year. I invested total 20000 rs
I have made several complaints on this website, and karvey and idfc by mail for non-payment of one year 2014 interest. But i could not received interest of 21.02.2014 year. Details of mine

Name: ujjwal kumar saveliya
Client id : [protected] (Bonds in demat account)
Pan - cbmps5114c

However, idfc team is very prompt to send a one line reply "we regret the inconvenience caused. We have shared your concern with our team and will provide an update at the earliest."...
Till now no solution (Pending one year)

Non-receipt of Maturity Value of IDFC Infra bonds
I hold 4 infra bonds of Rs.5000 each of total value Rs.20000 in Demate form under Marwadi Shares & Finance Ltd. DP ID - IN 300974 and Clint ID 12028572 which were maturity due date on 29.12.2016. However, the maturity value with applicable interest payable has not been credited in to my Demate linked SBI A/c No.[protected], IFSC No – SBIN0060190, Sevashram Road, Bharuch so far.Pl. expedite.Details are furnished below:-

RL No - 217383

Ref No – 60294

ISIN : INE092T08CL7

No. of Bonds : 4

Date of application: 13.12.2011

PAN No.: ACAPJ5773D

Thanks

Chandrakant Jhagadiawala
C/2-3, Ompuri Society, Diva Road, Ankleshwar
Gujarat – 393001 Mobile - [protected]
Date –[protected]

Buyback amount of IDFC infra bond has not yet been credited in my bank account
I opted for buyback. My buyback date was[protected]. I have submitted all the relevant documents such as original infra bond etc. and they received on Dec 16, 2016

My folio and certificate nos are IDD0035933 & IDD0306773 respectively. Total no. of bonds 4( 5000 each). PAN NO.ABXPH7296M

The BUYBACK REDEMPTION amount has not yet been credited. Please do the needful and share the status.

This complain is regarding buyback intimation of certificate no.-305029; no. Of bonds allotted - 4; distinctive nos.- 412913 to 412916; application no.[protected]; beneficiary account no.- folio - idd0305029; ref no.- 2451119; rl no.- 140756; buyback option facility opted - yes. It was supposed to send the buyback intimation prior to the buyback date i. E.[protected] but till now no any conversation has been made. When i tried conversation with idfc4. [protected]@karvy.com the authentic service provider then the mail bounced. I complained in www.complainboard.in then they said to send:-
· original bond certificate (Affix revenue stamp on the reverse side & sign)
· cancelled cheque
· self-attested pan card copy to
Mr. Ketan kulkarni/mr. Harikumar iyer
Idfc limited, naman chamber,
C-32, g block, bandra kurla complex,
Bandra (E), mumbai 400 051
Now, i ask you that whether they are authentic or not? Is that the right place to send all the original bond paper because in bond paper no where it is written that how buyback can be carried out. Respond soon as you are the whole and sole authority.
Thanks.

Rajiv narayan
Jamshedpur

I have not received the redemption amount from idfc when i sent the certificate to the company for buyback through our agent
Buy back date 31.12.2016
Folio no. Idd0283038
Certificate no.283038 - 4 bonds of rs.5000/- each. Total rs.20000
I asked them to directly credit to my bank a/c. Sbi, commercial br.
Ch.1. Savings bank a/c. No.[protected]. Cancelled cheque leaf and pan card also attached.
I am senior citizen very much in need of money.
Pl look into the matter.

Sir i have 2 bonds of 20000 each which has bought in 2011. How can i withdraw my amount? Have called customer care multiple times but have not got any revert. One the bond is with me and other one is lost though i have application id number. Pls let me know the process of withdrawal. Also let me know the process of issuing new bond as one of the bond is lost. I live in gurgaon thanks

Sir,
wrt folio no idd0256675, certificate no 256675, isin. Ine043do7781 i govind sharan gupta have four bonds of rupees 5000 each maturing in december 2016.These bonds are in physical form.Now i am retired and my address has changed from boisar maharashtra to e75 shastri nagar jaipur rajasthan pin 302016.My sbi account no is [protected] and my icici bank account no is[protected].
Kindly check in records and cofirm me how i shall receive the amount .
Regards.

Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest for one year
Dear Sir,
I have made several complaints on this website for non-payment of interest, besides personally submitting four written complaints to M/s. Karvy in their office at Barakhamba Road, New Delhi. Despite all this, I received only one year's interest cheque and one year's interest is not being sent to me. However, IDFC Team is very prompt to send a one line reply "We regret the inconvenience caused. We have shared your concern with our team and will provide an update at the earliest." I am reproducing below my four written requests which were submitted by me personally in Karvy office at Barakhamba Road, requesting them for payment of interest, with the request to send me my dues immediately:


FOURTH WRITTEN REQUEST

Date: 19.5.2016
To
The Manager
Karvy Computershare
R.No.305, 3rd Floor,
New Delhi House,
New Delhi.


Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest

Sir,
Please refer to my letter dated 24.2.2016, 30.3.2016 and 27.4.2016 on the above subject. A copy of my last request dated 27.4.16 is attached. I regret to say that despite my personal visits and above letters requesting you to send the interest amounts for two years, I have received interest cheque for one year only. This is my FOURTH REQUEST to you to send me the interest amount, failing which I shall file my case in Consumer Court.

Yours faithfully,
(Satish Chander Pahlajani)


THIRD WRITTEN REQUEST

59-A, MOUNT KAILASH,
EAST OF KAILASH,
NEW DELHI-110065
Email: [protected]@gmail.com


Date: 27.4.2016
To
The Manager
Karvy Computershare
R.No.305, 3rd Floor,
New Delhi House,
New Delhi.

Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest

Sir,
Please refer to my letter dated 24.2.2016 and 30.3.2016 (copies attached) on the above subject. I regret to say that despite my personal visits and above letters, the interest amounts payable to me in February 2014 and February 2015 are yet to be credited to my SB Account. I also made a complaint on the website for which, the following reply has been shown on the website by the IDFC Team

“As per the confirmation received from Karvy the warrant has been returned undelivered by postal authorities and it's validity has expired. Karvy has informed that they will forward the new DD to the Bank and the same will be dispatched to your communication address”.

In this connection, I wish to point out that I had conveyed my bank account details and new address through an email. Even if it has been ignored, the unpaid interest amount should have been credited to my SB Account while crediting Principal and interest amount for one year to my SB Account. Subsequently, I have made two written requests and visited several times your office.

It is absolutely clear that how I (a Senior Citizen) am being harassed.

I once again request that the interest amounts for 2 years may be credited to my SB account as per details already available with you along with overdue interest immediately. If it is to be paid by DD, please ensure that the DD is sent to my NEW ADDRESS (which has also been communicated in my above two written complaints) as follows:

59-A, MOUNT KAILASH,
EAST OF KAILASH,
NEW DELHI-110065
Email: [protected]@gmail.com Mob: [protected]

Yours faithfully,
(Satish Chander Pahlajani)


SECOND WRITTEN REQUEST

Satish Chander Pahlajani
59-A, Mount Kailash,
East of Kailash,
New Delhi-110065
Email: [protected]@gmail.com

Date: 30.3.2016
To
The Manager
Karvy Computershare
R.No.305, 3rd Floor,
New Delhi House,
New Delhi.

Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest
Sir,
Please refer to my letter dated 24.2.2016 regarding on the above subject (copy enclosed for ready reference).

I regret to say that even after more than a month, the interest amounts payable to me in February 2014 and February 2015 are yet to be credited to my SB Account. I once again request that the overdue interest amounts along with interest for the delayed period may please be credited to my SB Account as per details already indicated in my above letter, without any further delay.
Thanking you,
Yours faithfully,
(Satish Chander Pahlajani)


FIRST WRITTEN REQUEST

Satish Chander Pahlajani
59-A, Mount Kailash,
East of Kailash,
Nezw Delhi-110065

Date: 24.2.2016
To
The Manager
Karvy Computershare
R.No.305, 3rd Floor,
New Delhi House,
New Delhi.

Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest
Sir,
I had submitted the above original bond certificate along with a copy of cancelled cheque and PAN Card with the request to send the Buyback Value of the same to my bank account as per details given below:

Name of the bank : Syndicate Bank
SB A/c No : [protected]
Branch MICR Code :[protected]

IFSC Code : SYNB0009084

I had applied for Bonds under cumulative payment option. After submission of bonds for buyback, I found that have been given two credits of Rs.20000/- and Rs.1600/- in my above bank account on 22.2.2016. On checking my pass book, I found that two credits of Rs.1600/- each in February 2012 and February 2013 have been made through HDFC Clearing. I am not sure whether these two amounts of Rs.1600/- were on account of interest on IDFC Bonds. Further no interest in February 2014 and in February 2015 has been paid to me. It is requested that the unpaid interest amounts plus interest for the delayed period on these amounts may please be arranged to be credited to my above account immediately. Copy of my above bank account statement for the period 1.2.2012 to 24.2.2016 is attached.
Thanking you,
Yours faithfully,
(Satish Chander Pahlajani)
IDFC_Team

Apr 29, 2016
Reply to Interest for two years not received
Hi Satish,

We are revalidating your payment details with HDFC Bank and this process takes around 20-25 working days. We appreciate your patience and apologise for the inconvenience caused.

Regards,
IDFC Team
jani2705

Apr 27, 2016
Interest for two years not received
IDFC Bonds - interest for two years
Sub: IDFC Bonds – RF No.IDB0101260 / Cert. No.101260 – Non-payment of interest

Sir,
Please refer to my letters dated 24.2.2016, 30.3.2016 and 28.4.2016 and my email sent on 26.4.2016 on the above subject. I regret to say that despite my personal visits and above letters, the interest amounts payable to me in February 2014 and February 2015 are yet to be credited to my SB Account. I also made a complaint on the website for which, the following reply has been shown on the website by the IDFC Team

“As per the confirmation received from Karvy the warrant has been returned undelivered by postal authorities and it's validity has expired. Karvy has informed that they will forward the new DD to the Bank and the same will be dispatched to your communication address”.

In this connection, I wish to point out that I had conveyed my bank account details and new address through an email. Even if it has been ignored, the unpaid interest amount should have been credited to my SB Account while crediting Principal and interest amount for one year to my SB Account. Subsequently, I have made two written requests and visited several times your office.

It is absolutely clear that how I (a Senior Citizen) am being harassed.

I once again request that the interest amounts for 2 years may be credited to my SB account as per details already available with you along with overdue interest immediately. If it is to be paid by DD, please ensure that the DD is sent to my NEW ADDRESS (which has also been communicated in my above two written complaints) as follows:

59-A, MOUNT KAILASH, EAST OF KAILASH, NEW DELHI-110065
Email: [protected]@gmail.com

Regards, Satish Chander Pahlajani

DEAR SIR,
PLEASE KINDLY RESPONSE MY MAIL.I have already submitted my original bond (Folio No IDB0141564) with all documents&your ofc received my all document in date 29 now one month already gone but no response in your side.

1. Dispatched Mode (courier/Post) : FLYING COURIER
2. Dispatch reference C.NO:[protected]
3.DATE:26/04/16
4. Which address the documents are dispatched

Registered office:
KRM Tower, 8th floor, no.1, harrington road, chetpet, chennai-600031

THANKS
MADHUSMITA DASH

I invested rs. 20000/- (Rs. Twenty thousand only) in idfc limited – infra bond tranche 2 vide application no idb0360116 in february 2011. The same was opted for buy back in year 2015 and the same was confirmed by the investee that the documents have been received for buy back on 25.06.2015 and informed that the amount will be released on 22.02.2016.

However sir, the maturity amount was not released and again informed that as per guidelines the funds will be released in last week of march 2016 through mail dated 26.02.2016. However sir, the amount was not still released and the investee again informed me that amount will be credited on 06th april 2016 through mail dated 31.03.2016. But regret to note that i have not received amount till date and investee are not replying my mail and phones.

I called in investee’s office on 08.04.2016 regarding maturity amount and their executives raised a compliant no 1524260 in respect of non receipt of maturity amount, but till date the compliant is also not resolved.

Sir, i humbly request you to make process maturity amount of my bonds and remit the amount of maturity along with interest till date of payment from due date

Non receipt of duplicate bond
I have sent all the documents viz pan copy, indemnity bond, account statement, bond allotment advice etc by speed post on 26.03.2016 which was delivered to karvy computer share, hyderabad-32 on 28.03.2016. But till date i have not received the duplicate bond.

Details

Name ajay chandra pandey
Idfc infra bond tranche i allotted on 12.11.2010
Certificate no 417538
Distinctive no[protected].

Please look into the matter
Email [protected]@gmail.com
My pan no is aetpp3267p
Beneficiary account no is ida0417538
Application no 51734435.
Now i hope you will be able to respond.

To,
The managing director & ceo
Infrastructure development fiance company limited
Naman chambers c-32, g-block-kurla complex
Bandra (East), mumbai-400051
D/sir,

I have purchased idfc long infrasructure bonds tranche-3, which is registered 0004664 isin: ine043d07427, idc0004664 for rupees 20, 000.00 the number of bonds is four and distinctive number: [protected]-[protected]. I desired to return the bonds and in order to above the karvy computershare had falsely intimated me through letter no kcpl/ris/idfc bonds/sebi/2016 dated 4 april 2016 that an interest for rs 1650/-including buyback amount for rs20.000/has been paid to me on 31.03.2016. But the same has not been paid to me because i had a complaint to sebi at earlier time so now they are playing cleaver game against me, one person in their organization having mobile number [protected] is continuously misguiding me about the true facts and diverting my calls to other persons with a view to waste my time and to harass me
Kindly provide me the above amount with penal interest up to the date of actual payment on these bonds and take action against the persons responsible for that. Kindly intimate also the action taken against them.
Thanking you..
Date:[protected].
Your’s faithfully

Arun kumar goel
2, mahadev vihar
G.M.S road
Post office maazra
Dehradun
Uttrakhand
248002
Tel. [protected]

Copy to registered office infrastructure development finance company limited
Krm towar, 8th floor, no.1, harrington road, chetpet chennai-600031
Copy to the securities and exchange board of india plot no.C4-a, 'g' block, bandra kurla complex, bandra (East), mumbai 400051 for taking action against the fraud company and their responsible persons to grant me the above amount with penal interest up to the date of actual payment on these bonds and take action against the persons responsible for that. Kindly intimate also the action taken against them in reference sebip/tn15/0000442/1.
E-mail : [protected]@sebi.Gov.In
Arun kumar goel

[protected]@idfc.com

Please find attached the files of the idfc long term bond- trance 2 .

The buy back date of the payment was 16th feb, but till date there was no payment remitted. I would like to confirm with the idfc steam about the bond status. My details are mentioned below:

Four bonds 5000/- each in the name of ajit singh no [protected] to 427787
Registered folio no idbo212276
Isin ine043d07385
Series 2
Buy back date 22.2.16
Certificate no 212276
Add: dda mig flat no-30, sector 18-b, pink apartments, dwarka, 110078


Contact details: ajit singh
Ph: +91-[protected]
Email: [protected]@gmail.com

Folio no IDB 0346016
I am holding 4 IDFC Infra bond trench2 maturing in Feb 2016. The original bonds submitted in January 2016 . Karvy has confirmed receipt of papers and advised that payment will be received by me in the last week of March2016. But till date neither I have received the buy back amount nor any reply though I have sent various reminders by mail aswell as over phone. I am a senior citizen, need the money urgently for medical treatment.
Regards
Gauri Shanker Gupta

Dear sir,

I have sent all the documents through registered post idfc -infr bond -2, along with the cancelled cheque which was received by your office on 06/03/16 (Confirmation mail) bond details : registered folio no.: idb0255388 but till date the amount is not credited in my account. And also not replied my e-mail. I have very bad experience about idfc. Please let me know when i'll get amount in my account.

Thanks and regards,
Atul

I have two idfc infra bond tranche 2 folio no -idb0366156 and idb0366204 &10000+10000 on dated -21/02/2011 & buyback date -22/02/2016 please guide me i have return my payment.What i do received payments?
1.Kishan kumar
2.Kishan rughnath sharma
Thanks i have bought four idbi infrastructure bond tranche_2 in karvy computer sarvice arn 0018 at mehsana his say you your bond to chennai ho.

Respected Sir/Madam,

I have 4 bonds of IDFC Series 2 and Folio no. is IDB0220620 and certificate no. is 220620 having distinctive nos. [protected]-[protected].

I have sent all the documents through registered post on 6.2.2016 vide regd. Post no. RH[protected]IN to below office address of Karvy for REDEMPTION but till date redemption amount not received. Please RELEASE MY PAYMENT AT THE EARLIEST.


Karvy Computershare Pvt. Ltd.
(Unit : IDFC Limited)
Karvy Selenium Tower B, Plot 31-32,
Gachibowli, Financial District, Nanakramguda, Hyderabad – 500 032
Email : einward.[protected]@karvy.com

With thanks and regard,
RAJESH KHANNA
[protected]
50-B GALI NO. 6
ADARSH NAGAR
SONEPAT-131001
HARYANA

I would like to know where to submit complaints(A responsible person/authority) regarding non redemption of bonds.
What is the use in posting complaints on web site.
On the back side of the certificate it is printed -bond holders may be requested to surrender the consolidated bond certificate not more than three months and not less than one month prior to the maturity date so as to facilitate timely payment.Maturity date for idfc long term infrastructure bonds tranche -2 in my case is 22/02/2016. Today 11/03/2016 at 5.36 pm one person from carvey called and informed me 14/03/2016 is the last date for redemption and original certificate shall reach hyderabad before 14 th noon (From kochi)