[Resolved] Inkgrid.com — Product not Delivered | |||||
My order no. is 277281. The order for a Pointee Shoe Rack was placed after a payment of Rs 7290 on 18 Aug 16. Since then, what I have been going through is nothing short of harassment. I still have no clue about what the status of my order is. The biggest problem is that the customer care number [protected] is never answered promptly. After trying for about 100 times, it is picked up. I was told that the product was dispatched with Professional Packers and Movers Delhi on 24 Aug 16. After contacting Professional Packers and Movers, I was informed that the product was not with them. On getting back to Inkgrid, after about a week, they confirmed that it was not Professional but Blue Dart. They have not been able to provide the tracking number for the past one week. And for the past two days the phone has been switched off. This proves that they have been lying all along. Another problem is that they are closed for all possible reasons- Independence Day eve, Independence Day, Independence Day, two Days for Janmashtami, two days for Ganesh Chaturthi and four days for Bakrid. I have lost any hope of either getting the product or the money back. Please order only COD with them...best of all stay away from Inkgrid. Was this information helpful? | |||||
Oct 10, 2016 Complaint marked as Resolved Product delivered Inkgrid customer support has been notified about the posted complaint. Verified Support Oct 10, 2016 Inkgrid Customer Care's response Thanks Sir, while its easier to complain on these forums and social media and forget, very few customer will take the initiative and effort to mark the complain "Resolved". We appreciate your action and still would like to apologies once again for the inconvenience caused. We will make sure this amount of delay is not repeated. Hope you enjoy your product!
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 6 Comments | |||||
Comments
I really don't see any point in suing them.. Waste of time. You will spend more on legal stuff than you lost. Better file a complaint with Ministry of Corporate Affairs based on the DIN number of Abhinav and Amit Yadav. That's the best. I can share Abhinav's residence address if that's going to be of any help
Finally received the product yesterday...end of a horrible experience. The packing of the product was extremely poor resulting in a lot of minor damages. The product was handled poorly and resulted in the various planks and screws falling off. In fact one draw could not be opened when the product was received. I sought the help of a local carpenter to make the product usable...any other trustworthy and genuine website, i would have returned the product. I also fail to understand why the product was dispatched as a used household good in the packing note...though its condition appears to be used one. Overall, a good product which should be bought from a different more reliable seller. Thanks.
1 resolved, 16 to go. I can't understand how they have the nerve to keep taking orders and not fulfil them. Anyway, congratulations on at least getting your complaint resolved. Maybe there is hope for the rest o[censored]s.
I ordered on 3rd July 2016 and yet to get any information about it. They are 420 fraud.
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I plan to sue them soon. Let me know if you are willing to join? The more, the stronger!