[Resolved]  Max Bupa Health Insurance Limited — Non Refund of premium paid after policy was declined by Max bupa

Address:

Central Delhi, Delhi

Sir/Mam ,

i would like to take your help in getting my refund of money after they declined my policy, from maxbupa insurance company. After numerous emails and calls none of the executive or representative has addressed my problem. Though continuos efforts were made from may 2011 to get the refund then i was sent a cheque already expired . The first complaint was made by calling maxbupa call centre on 8th february 2013, then the first email was sent on 3rd march 2013, then a written complaint was sent on 11th march 2013.
As a matter of fact none of the representative in the mean time contacted me by any mean till date. The only reply i used to get was from customer service that they apologise and they have told the concerned department about it.
I request you to kindly take the matter in your interest and help me getting my money back.
Reference to the letter dated[protected] for the policy proposal no[protected] along-with refund of the cheque in favor of Manav Sachdeva(Myself), cheque No- 757529 of Rs 9431 drawn on the HongKong And Shanghai Banking Corporation Ltd dated[protected] , which was received by me on[protected] at 01:17 PM through Blue Dart via waybill ref no- [protected].
In this connection it is stated that this cheque was already expired on[protected] on the date of receipt . A complaint was registered to Mr.Prashant (customer care executive) vide ref no-220511 dated[protected] at 7:00 PM , on the toll free customer care no[protected]. But till date no action has been taken by max bupa insurance company limited & my amount of Rs.9431 is not refunded by the company since the date of cancellation of policy i.e 1st week of May 2011.
The the proposal was declined by the Insurance company in the 1st week of May 2011 the very next day of my proposal the amount of Rs.9431 is not refunded till date that causes mental agony/harassment to me.
In view of the above ,now i request you to help me to get refund of my amount of Rs.9431 alongwith penal interest @18% P.A & Compensation of Rs.25000 for harassment & mental agony to me.