[Resolved]  Complaint Tata Photon Modem — MODEM IS NOT ACTIVATED SINCE THE PURCHASE DATE 08/03/2013

Address:

Chennai, Tamil Nadu

It is very unfortunate, that I have to write this mail, after a very tiring and a long battle with your customer care numbers regarding activation of My TATA PHOTON MODEM NO : [protected].

Which I unfortunately brought from ‘POORVIKA’ showroom at Chennai.

I really regret buying your product, and think………Why I did not buy MTS/AIRCEL/AIRTEL/VODAFONE/BSNL…..Plenty of brands!


The reason………………………………….

THIS MODEM IS NOT ACTIVATED SINCE THE PURCHASE DATE 08/03/2013!

In spite of making several complaints to your call center[protected]………Only a beautiful voice greets me & says ‘Don’t worry sir just 24 hours more and it will be activated’

They always promise me 24 hours saying local verification is pending! What Local Verification??????????????????

I have given the attached proofs to Poorvika……


1) Passport Copy
2) BSNL Landline Bill
3) RC Book
4) Photographs

Only for you exclusively, I have attached 3 months BSNL Landline Bill.

I don’t know what verification, you are up to….Are you guys in touch with ‘CRIME BRANCH’ or may be ‘FBI’ to get more clarity on the attachments.

In a simple & plain English, your so called CSE don’t know what they are speaking and why they are speaking, they just speak because they are paid to speak.


Just like to know one thing from you guys……………..DID I DO A SIN BY PURCHASING YOUR MODEM?



Regards,
Mubeen Walele