Ixigo — amount debited neither ticket booked nor any response from customer care

 
4 Reviews
India
 Radhikajhawar on Oct 21, 2019
I have made the transaction to book ticket from ixigo app from mumbai to kota Rajdhani 12951 for 18 Nov 2019.
I made the payment through upi (Google pay). Amount deducted from my account.
I made the payment through google pay to [protected]@axisbank.
The transaction made on 18th October 2019.
Bank said amount successfully transferred to merchant. Amount not returned as of now.
Please look into the matter. As it is long due.

amount debited neither ticket booked nor any response from customer care

Complaint Status


[Oct 22, 2019] Ixigo customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Same thing happened to me what to do now my amnt was 1835.4

I have booked my tickets today morning at 7:50 am for KSR- Kochuveli, Money got debited from my account. Please refund me back the money at earliest. I need it in urgent amount of 497 deducted. Attached the bank mail thereby in the attachments.

I booked ticket but I didn't get confirmed details of my ticket and the fare is also deduced from my bank account.
Kindly refund it to me.

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    Ixigo - amount debited neither ticket booked nor any response from customer care