[Resolved]  Ixigo — Amount debited while railway booking and ticket was not booked

Hello sir/mam i have booked railway ticketing ixigo app two time and both the time amount was debited from my account and ticket was not booked both the time. Both the time I use google pay for transaction and amount successfully debited from my account and at last step that is login password page does not show and error msg display on my mobile screen.
First transaction ID[protected]
Second transaction ID[protected]
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Aug 15, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2020
Ixigo Customer Care's response
Hi Birsen,

We are unable to find any details with the provided screenshots.

Please reach out to us via www.ixigo.com/help with the complete details

Thanks.
Team ixigo
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