[Resolved]  Ixigo — amount deducted my account but ticket not book

R/sir
I was trying to ticket from ckp to ndls through bhim upi payment gateway on 24/04/2019, ticket not booked and transaction failed after some time but my amount deducted from bank account (Indian bank). I am still waiting my refund amount not yet received so far. Reqst check and refund immediately. Please check my transaction id in attachment file...
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Jun 20, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
May 17, 2019
Updated by Bikul Kumar
r/sir
i was trying to ticket from ckp to ndls through bhim upi payment gateway on 24/04/2019, ticket not booked and transaction failed after some time but my amount deducted from bank account (indian bank). i am still waiting my refund amount not yet received so far . reqst check and refund immediately. please check my transaction id in attachment file...

Verified Support
May 20, 2019
Ixigo Customer Care's response
Dear Customer,

Greetings from ixigo.

We apologize for any inconvenience caused. The details against this transaction has been sent to your email ID at bkto******[protected]@gmail.com,

For more information or assistance, write to us at [protected]@ixigo.com

Regards
Team ixigo.
Complaint comments 

Comments

Pnr no [protected].
Manmad to Patliputra
Dated 08.05.19
Tickets had in waiting after charting.
shekher Lal's reply, May 15, 2019
Refund money not received

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