Ixigo — Appropriate Refund not initiated

I had booked my travel through your website which was a round trip from air india and indigo airlines respectively.
Due to unforeseen circumstances i had to cancel my booking.
The booking cancellation for indigo states that i am entitled for a refund of 17700/-
Air india refund status is not yet known to me as on contacting air india they told me that the refund status will be known from the third party

Now the total refund from your side is 9707/-
Which does not justify the discrepancy when the company has given 17700 as refund and it also does not include the airindia refund amount !!

This is like cheating the customers and i have tried reaching you through calls and chats but it’s a waste of time as everyone of your employee tried to explain the difference between the amount i am eligible for but nobody can explain why there is a discrepancy in the amount refunded by indigo and ixigo