[Resolved]  Ixigo — booking done through upi but tickets not booked

Hi,
I have tried to book ticket through ixigo and paid through UPI and my money got deducted but i didnt get password entering password page of irctc so i didnt get ticket but my money was deducted and i didnt get refund my UPI references no is[protected] so and deducted amount was 2716.87 so please look into this and contact on my email id [protected]@gmail.com
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Dec 19, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2019
Ixigo Customer Care's response
Hi Prateek,

Greetings from ixigo!

We wish to inform you that refund against the failed booking attempt has already been initiated and same shall reflect into your account by now. Please check your statement once.

For any other assistance please do let us know.

Regards,
Team ixigo!
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