[Resolved] Ixigo — booking status as pending

Shauree

from Vadodara, Gujarat

Website:

www.ixigo.com

I booked a ticket from bangalore to mumbai at 11:30 am today and it’s booking status is showing as pending even though my payment has been successful and my ixigo money has been deducted too. I got a message from ixigo saying that my booking status will be confirmed till 3 pm today, but yet there has been no change in the booking status and it still shows as pending. Kindly resolve this issue by either refunding me my entire money or by confirming the ticket. I have also emailed you about the same at [protected]@ixigo.com

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Nov 25, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

Ixigo Customer Care's response Hi Shauree,

Greetings from ixigo

We have already replied to your e-mail requesting for the details. Please refer the e-mail once and help us with the details so that we can resolve your query quickly.

We're looking forward to hear from you!

Regards,
Team ixigo