[Resolved] Ixigo — cancel ticket refund not received

Md muqeet

from Pune, Maharashtra

Address:

Parbhani, Maharashtra

Dear sir,
I cancelled my four ticket 2 september 2018 and one ticket money refun rs.780 but three ticket refund not credit my aacount plz refund my money fast.
And call me i talk to customer care
Sir i trust ixigo train book side but i am very mentality disturb tickets have been canceled by 15 days but refunds have not yet been received. And not being able to talk to customer care i'm afraid to book tickets from your website.

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Oct 19, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Ixigo Customer Care's response Hi Muqueet,

Greetings from ixigo!

Please be informed we have already sent the refund details against the mentioned amount to your mail id md.[protected]@gmail.com .

Request you to please check your inbox once.

Feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo.