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Ixigo Complaints & Reviews

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Last updated Jun 3, 2024
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Ixigo reviews & complaints page 109

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S
Spoorthyreddy
from Mavoor, Kerala
Jul 22, 2018
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refund of train ticket amount

Address: Rangareddy, Andhra Pradesh, 500030
Website: Ixigo

I made a train ticket booking, with booking id: IXITR[protected] on 16 july 2018 from secunderabad to sainagar shiridi, but the booking was failed, saying that the amount of 2257 ₹ will be refunded to my account within 5 days.
It has been 7 days, but I did not receive any refund.
Kindly, refund the amount & solve the issue.
Thanks....
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A
Ajirif
from Changanacheri, Kerala
Jul 22, 2018
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it's about train timing in your app

Hi
I hope you have the control of train timing and schedule app of ixigo.
Here i would like to request you to see the way how where is my train is doing for their customers or passengers.
You guyz don’t do accuarated running status stataion to station.
What i mean here is ixigo app always shows wrong train position on running time and when train arrives a station, for eg;Train A arrives station Abc, then your...
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V
vishal17500
from Deoria, Uttar Pradesh
Jul 22, 2018
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complaint for refund

Address: 110010

I was booking my ticket from new delhi to allahabad and money from my bank account was deducted and ticket not booked.
Kindly check the status and book the ticket or else get back my refund so that i can book my ticket from other source. Please dont make a fraud by not booking the tickets of customers and waste their time and hard earned money.

Order id - ixitr[protected]

Name - vishal chaurasia
Date...
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S
Shahrukh1
from Mundi, Madhya Pradesh
Jul 20, 2018
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ixigo/refunding problem

Address: Bhopal, Madhya Pradesh, 462001
Website: www.ixigo.com

I did a train ticket book on July 6 from Lokmanyatilak T(LTT) TO Bhopal Jn! With Booking Id-IXITR[protected] My Train was on 10th July But I did not get a ticket! I got a message that your booking is pending! 890 rupees have been deducted from my account! I also got the message from IRCTC that An amount of Rs 890.0 deducted against IRCTC Txn ID [protected] on 06-Jul-2018 will be refunded as your ticket could not be booked / service not...
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Viveksoniofficial
from Dhamtari, Chhattisgarh
Jul 20, 2018
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booking pending

Address: 491001
Website: [email protected]

I booked ticket from Akola to Durg in howrah exp for 10th aug 2018 the amount for the ticket was 883₹ amount has been deducted from my account as soon i booked the ticket but now it's been few hours and it's still showing booking pending since there's no sign of conformation i have checked it many times.
Please refund my amount as i no longer want this ticket for now....
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Yogesh Bagaria
from Visakhapatnam, Andhra Pradesh
Jul 18, 2018
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difference in dates of initiated booking and outcome.

Address: 110007

On July 13th, 2018 I was trying to book a round trip from Delhi to Mumbai for the 17th of July, 2018 and back on 18th July, 2018.

Being a frequent user of the app/website. I was very confident about not being wrong.

On 17th July, when I reached the airport. I observed that the tickets booked were of 17th and 18th August, 2018. Considering the fact that things might go wrong I ignored the loss because I thought...
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E
ER. SUNNY KUMAR
from Dirba, Punjab
Jul 17, 2018
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ticket cancellation fees

Dear ixigo team,

I booked a ticket for me in train no.-18310, Ambala cantt to Tatanagar for[protected] vide PNR - [protected] and Transaction id - VH2UJR87FRIMGDZFT.
My ticket had cancelled on[protected] and and an amount of rs 550.00 refund was initiated.
It was mailed to me that refund of rs 550.00 will be refunded in 5-7 working days.
So far the refund amount has not been in my account and in IRCTC site...
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U
upandey
from Nattam, Tamil Nadu
Jul 14, 2018
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not refunding my ixigo money after my flight cancellation which I have earned during my previous flight booking

Website: ixigo.com

Hi,

This post is to draw the attention of higher authority inside ixigo company.

Regarding my Flight from Mumbai to Chennai | PNR: MKW99R| 6E459 IndiGo | Trip Id [protected]

I have booked a flight from ixigo 2 month ago but due to medical emergency, I have to cancel my flight from Mumbai to Chennai for date 15/07/18.

I have used ixigo cash during final payment which I earned during...
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K
Krishn Kanhaiya
from Adampur, Punjab
Jul 10, 2018
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booking pending reg.

Address: Amritsar, Punjab, 143005
Website: [email protected]

I booked 2 tickets from New delhi to patna on 9 july 2018 through ixigo app.

I made payment but it showing that booking pending payment successful.

So whether i would get ticket booked or amount will be credited to my account and when it will be credited coz journey date is 1 nov 2018

When this issue will be solved....
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S
Sports Kingdom
from Delhi, Delhi
Jul 10, 2018
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refund . ( booking status not updating )

I paid for my tickets before two days of travel ! It didn’t got booked but was on pending I contacted the ixigo service . They said it’s cancelled but they are not updating it’s status as cancelled ! It’s still on pending even after two days of the traveling date ! They should update it as cancelled so that I can get my money back but they aren’t ! Whenever I email them, they say it has been canceled n refund will reach you but...
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C
ckdv
from Salem, Tamil Nadu
Jul 8, 2018
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train tickets reservation failed refund

Address: Erode, Tamil Nadu, 91

Sir I am dinesh we are deside travel guruvayur by train so reservation booking in ixigo app two times booking failed & amount is deducted 627 * 2 now one time booking only refund another 627 is not refund and order I'd IXITR[protected], IXITR[protected], & another I'd IXITR[protected] four tickets are booked one ticket only confirm balance 3 ticket amount also not refund...
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A
Amruta Lavekar - Thite
from Mumbai, Maharashtra
Jul 7, 2018
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didn't get ticket refund

I was making a train ticket from dadar to pune via Chennai mail / train no. 11027
It was a 3AC ticket and total fare was ₹1080
booking id - IXITR[protected]
I paid via my debit card. Transaction was successful but unexpectedly i couldn't make the ticket.
I was assured that i will get my money back within 5 days but now its more than that.
My ticket was of 28 june 2018
Therefore i want my money refunded...
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M
Mɽ Shahił
from Lalganj, Bihar
Jul 1, 2018
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payment successful but booking pending and amount debited

Address: Patna, Bihar, 800008

I booked 2 tickets from DANAPUR to PUNE on 1st july 2018 through ixigo app.

I made payment but it showing that booking pending payment successful.

So whether i would get ticket booked or amount will be credited to my account and when it will be credited coz journey date is 4th july.

When this issue will be solved.

Booking Id: IXITR[protected]...
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J
Jasmeet Kapoor
from Proddatur, Andhra Pradesh
Jun 29, 2018
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money return

Address: New Delhi, Delhi, 110064

As per my complaint is i booked 2 tickets for new delhi to amritsar rs 510/-. On dated 21/06/2018. But tickets confirmation is failed and payment status is successfull. So i didnt recieved my refund payment last one week.
My account no. Is ac/ [protected]
Ifci - punb063200

Hope as soon as you give up my money.

Thanks

Jasmeet singh...
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Santhy Elizabeth
from Mumbai, Maharashtra
Jun 26, 2018
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refunding problem

Address: 415110

I cancelled my four tickets of rupees above thousand (1000₹)..
I got the message within five (5) days it will be refunded.
Now eight (8) days are finished..
But till now it's not refunded..
How will get the money??
Did it will refund?
Please accept this complaint & start refunding procedure..
I don't want to cheated by this application & consider this complaint & refund it...
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Manpreet aulakh
from Noida, Uttar Pradesh
Jun 24, 2018
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I don't receive my tickets

I book my tickets today at 2pm btt i dont receive any status of mt book tickets.
Moreover paytem are also succesful but i dont receive tickets.
My order no is ixitr[protected]. Pls send my tickets status, i use ixigo app in my mobile phone. My ticket status is pending please solve my trian ticket status
Otherwise you do not solve my problem then you refund my payment fast....
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P
parth kaneriya
from Indore, Madhya Pradesh
Jun 23, 2018
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payment successful but booking failed

Address: Raipur, Chhattisgarh, 492001

Dear sir/ mam
I request to solve my problem
Details:
Date of 16th june 2018
My two order id for train booking is
Ixitr[protected] &
Ixitr[protected]
Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you...
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K
karran singh
from Dehra Dun, Uttarakhand
Jun 22, 2018
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details of refund process

I booked a ticket from dee to bkn. Date of journey was 14 june, 2018. Its shows waiting 22, 23, 24. And final status was 2 seats was conform and one is showing waiting. So what is the process of refund for waiting person ticket. Pnr no. : [protected] train no. & name : 12457/dee bkn s f express quota : general (Gn)
Transaction id: unxgx1kskzp8z2wno date & time of booking:[protected]:21:25 class of travel: ac 3 tier sleeper (3a)br...
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Ghanashyam sahoo
from Bhubaneshwar, Odisha
Jun 18, 2018
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repayment of cancellation ticket

Dear sir
I have booked a ticket on 6th june from bbs to gaya jn, order id is ixitr[protected] & also canceled the same i'd is ixitr[protected] on 9th june but till now i haven't receive my refund amount.
So please take necessary steps & repayment my amount. So that i will be your regular customer ahead
Best regards
Ghanashyam sahoo
Uco bank
Debit card...
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Zaheer Khateeb
from Bhopal, Madhya Pradesh
Jun 17, 2018
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money get deducted but tickets booking status is pending

I have book ticket from raipur to bilaspur on 17th june 2018. I have tried to book it for 4 times. And everything time i got a message payment successful and booking pending... 3 times my account was debited. Only one payment status is showing that refund is initiated. But till now other two payment refund is not updated.
I thought it was some network problem again in evening at 10 pm i tried to book the train ticket from raipur to...
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