[Resolved]  Ixigo — charged for a failed transaction

Address:	412308
Website:	ixigo

I was about to book my ticket from pune to delhi. On putting the promo code, the transaction failed multiple times and i was not able to do the transaction.

Finally i was able to book when i tried without promo code and other card.

Later i found that amount was deducted from my first failed transaction also.

I even had to face a loss of time and also of not using promo code.

If promo code was not working, i could have used goibibo or makemytrip. At least they have a smooth transaction process.

Highly disappointed as a new user.

Please do the needful.

Regaards,
Shashank shehkar