[Resolved] Ixigo — credit my account in amount 1380

Sahil kar

from Akkarampalle, Andhra Pradesh

Address:	New Delhi, Delhi, 110085
Website:	[email protected]

I booked bus ticket in red bus from delhi to haridwar dt 11.06.18 but amount 1380 debited my credit card account but no ticket issue please credit 1380 in my account asap. I also call red bus customer care no but no ticket booked and no massage in my mobile no and my email id please slove my problems atlist and and two working days
My name satyabrata kar
M. No [protected]
Mail id [protected]@gmail.com

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Jul 14, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

Ixigo Customer Care's response Hi Satyabrata,

Greetings from ixigo!

Sincere apologise for the inconvenience caused. We have escalated this to Redbus team and shall update you once we get any response from their end.

For further assistance you can mail to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Comments

Sahil kar

from Akkarampalle, Andhra Pradesh

Please credit my amount 1380

Namiya Jain

from Mumbai, Maharashtra

It has been more than 40 minutes, what do i do?
shall i book another ticket? I have a;ready emailed at [protected]@ixigo.com but there is no reply.

This is very urgent

please help at the earliest possible

Order id: ixitr[protected] on 8th june 2018

bvi - brc

12009 shatabdi exp

988 (payment done)

booking pending

Kadam Vilas

from Muzaffarnagar, Uttar Pradesh

Please my cash is refund my account. Please send me my cash back my account .I am