[Resolved]  Ixigo — debited amount is not refunded

Sir i booked a ticket from guwahati (Kamakhya) to saharanpur on 01 sep 19 train no. 15655- kyq-svdk. I did my payment via bhim (Upi) payment of rs. 2015.40 is done but my pnr could not be generated niether i got refund. As you know first they ask id and than payment is done and in last password is submitted by after payment done password option did not appear and niether pnr gendered. My irctc id is itsvikash0. My email-i’d is ruhela. [protected]@gmail.com sir please do the needful to refund my amount of 2015.40 rs