[Resolved] Ixigo — did not receive flight ticket (money deducted) | |
Urgent/ Emergency I have booked flight tickets today for a trip Bangalore to Dimapur on 20/03/2020 through Ixigo App. I was forwarded to pay to Le Travenus Technology Private Limited. They have deducted ₹ 9240 from my account but my flight ticket is pending. The payment was done through PayPal. I have tried to call but didn't receive any customer care number on their app. And other numbers that I tried on Google are not working. Please help me to resolve this issue immediately. My booking reference IF[protected]. It's about 2 hours now but no news from them. Thanks Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 05, 2020 Ixigo Customer Care's response Hi Kevin, Greetings from ixigo! A full refund for the paid amount was successful towards the payment source on 15th March since the booking was failed. In case you need any further assistance, you may reach out to us via the chat support option available on the ixigo app. Thanks Team ixigo. | |
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