[Resolved] Ixigo — failed txn : credit rs. 1215.49 in my a/c

jeyraj

from Jayamkondacholapuram, Tamil Nadu

Address:

626203

Sir,

I booked train e-ticket via net banking on 11.01.2019

Satur (Srt) to chennai egmore (Ms)
Journey date : 20.01.2019
Amount deducted 1215.49 by le travelnous
But e-ticket not generated
Failed tnx. So, refund amount in my a/c.

Irctc used id : jmaths2004
Mobile : [protected]
Mail : [protected]@gmail.com

Pl check and verify : refund amt.

Thank you
Your faithfully
Jeyaraj gopal

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Feb 14, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Ixigo Customer Care's response Hi Jeyaraj,

Greetings from ixigo!

Thanks for writing in. We wish to inform you that we haven’t received any credit against the shared transaction as the transaction was not completed and the payment failed. Hence, request you to please check with the bank concern regarding the same.

For any other assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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