[Resolved]  Ixigo — for refunding money

1. Today i had tried to book my flight ticket from del to sxr on 12 jan 20 indigo flight by ixigo flight app.

2. Payment deducted from my bhim app payment gateway of 5263 rs. But ticket has not booked. Screenshot of payment has attached.

3. My ixigo id is [protected] and email id is [protected]@gmail.com. Please look into the matter and refund my money.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2020
Ixigo Customer Care's response
Hi Dharmendra,

Greetings from ixigo!

We wish to inform you that refund of INR 5263.00 against the failed booking attempt has already been initiated and same shall reflect into your account in 7 days.

For any other assistance please do let us know.

Regards,
Team ixigo!
Complaint comments 

Comments

Refund received. Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information