[Resolved]  Ixigo — I didn't get my refund from ixigo

Address:Chennai, Tamil Nadu
Website:IXIGO TRAINS

I have tried to bookmy train ticket on 7 sep 2018.
From (Indb) to (Mas). Using ixigo trains mobile app.
When i tried to book... Payment get successful and then app automatically verified to (Irctc) account login. I have waited for a long time but ticket didn't booked. Then i got message (Train with booking id:ixitr [protected] was not confifrmed. Refund of rs 680.68 has been initiated and will be crediated to your account with in 5 days). But till now i have not got any refund.
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Oct 19, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
Ixigo Customer Care's response
Hi Shathish,

Greetings from ixigo!

Please be informed we have already sent the refund details to your mail id shathish.[protected]@gmail.com.

Request you to please check your inbox once.

Feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

My money is deducted and they say that they will refund by 23 sept 2018 but today is 25 sept but dosent refunded and there was no cntct of this company

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