Ixigo — I want to cancel my ticket which i booked by mistake

Dear Deepshikha,

Greetings from Yatra.com

We thank you for contacting us. Please visit this link and enter your booking ref number[protected] & registered email address to know your flight cancellation charges - https://www.yatra.com/online/flights-cancellation-charges . You may cancel your booking through log in into your Yatra online account.

We hope that above information will be helpful in resolving your query. For any other assistance required please contact at[protected]. For holidays please call on[protected] /[protected]. Alternatively, write on [protected]@yatra.com

Regards,
Yatra care

Hi Deepshikha,

Happy to help!

We'd like to inform you that you can easily cancel the trip by clicking on the "cancel" button in My Bookings. Once you click on the cancel button, you'll be directed to Yatra where you'll be able to see the cancel charges as well. Kindly check once again.

For any assistance, feel free to reach out at [protected]@ixigo.com.

Cheers!
Team ixigo

I have booked a ticket on 9th May 2017 tuesday using ixibo mobile app. Payment has been taken from my credit card but I have neither received ticket details via email or text message. No confirmation yet, kindly do the needful to get the same credited to my account asap..

HELLO,
I Have booked a ticket on 7 OCT 2017 on using the ixigo app and my is confirm but some reason i m cancel my ticket but even after that my money did not go back

IXIGO is an fraud platform guys. I too booked the tickets from IXIGO. One fine day i want to cancel the ticket in view of domestic reasons, I have paid the sum of rupees 2120/- in which they are charging 2000/- for cancellation where my journey and my cancellation is having 45 days of difference. I suggest friends before booking the tickets from IXIGO platform please read the terms and conditions and then book. Its complete fraud company they will charge as IXIGO charge separately, Their partner charge separately, and conveyance charge separately and more over charges from bank transaction. THen if we go for cancellation you will not get a single rupee. Its complete waste booking tickets from IXIGo. Called customer care of East my trip they have not given any resolution for my query and they have told contact IXIGO customer care and disconnected the call. Useless services provided by IXIGO and their partner EASY MY TRIP. Better to book from airlines website where we can be charged from only airlines for any cancellation.

customer service number only you can here no one to contact to resolve the issue.

I have booke three tickits from dahod to indore we have not got confirm ticket but in waiting list we accepted now when we try to cancell one tickect out of three but we cant got response from your side we feel we are cheate and we lost trust of company or web ixigo so please do relevent in my case and cancel my one tickit and return my money thanks