[Resolved] Ixigo — money debited but did not got refund of flight not booked | |
I had booked flight from ixigo train app on 8 jan from new delhi to lucknow flight vistara and money was paid via phonepe of 2739 but the flight was not booked i had already mailed with my details but ixigo is denying that they have received the amount, i had contacted phonepe care and with my bank and they have said that transaction is successful with the merchant order id (Rphw[protected]) and transaction id c2001081857045490285291 Kindly provide the refund for the same as it has been more then 10 days. Was this information helpful? | |
Feb 4, 2020 Complaint marked as Resolved I got my money back as ixigo contacted billdesk and etc Ixigo customer support has been notified about the posted complaint. Verified Support Jan 21, 2020 Ixigo Customer Care's response Hi Ankit, Greetings from ixigo This email is in regards to your flight booking query. Please be assured, we are working on your concern and will get back to you within 24-48 hours with a resolution. Thank you for your patience. Regards, Team ixigo | |
1 Comment | |
Comments
I cancelled tickets on 22/12/2019 but refund not completed
Reply
68%
Complaints
2402
Pending
354
Resolved
1518
View all 2402 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information