[Resolved]  Ixigo — Money deducted but Showing Payment Failed on App

I was booking ticket for 3 passengers from Bhubaneswar to Ahemdabad for 10th Jan
With id (Photos Attached).

Payment done via Google Pay and amount is debited to the ixigo portal showing transaction complete (Photos Attached)

Please refund my money or atleast give me the timeline for refund as it is not showing on app.
+3 photos
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Jan 13, 2021
Complaint marked as Resolved 
Amount refunded
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2021
Ixigo Customer Care's response
Dear Nikhil,

The mentioned booking was failed and the refund for the mentioned amount is successful on 12th Jan with bank ARN[protected] and should reflect within 7 days.

Let us know for any further assistance via www.ixigo.com/help

Thanks
Team ixigo
Complaint comments 

Comments

Thanks, got refund within 3 days!

Complaint Resolved

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