[Resolved] Ixigo — money deducted from bank but ticket not booked. | |
My money deducted from my bank but ixigo not booked my ticket i already sent the feedback and mails but no reply till now. Details: Mob. [protected] Ticket partner : go air Doj : 23 nov 2017 Name : asharam bidiyasar Kindly check the status and book the ticket or else get back my refund so that i can book my ticket from other source. Please dont make a fraud by not booking the tickets of customers and waste their time and hard earned money. Was this information helpful? | |
May 21, 2022 Complaint marked as Resolved Verified Support Apr 20, 2022 Ixigo Customer Care's response Hey, we regret however we won;t be able to locate any transaction more than a year old. Please reach out to us at www.ixigo.com/help for assistance.
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15 Comments | |
Comments
My user id is greeshmaU & I booked a tickets for plakkad through ixigo a few minutes back but it showing I didn't booked the ticket but my money was deducted from my account ...kindly reply me asap ...& I attached the screenshot of message which I received from ixigo ...so check out & reply me
My mail id is [protected]@gmail.com
My mail id is [protected]@gmail.com
Greeshmaudayakumar's reply, Mar 30, 2019
When are u going to update your info this is too bad ...u deducted my money from my account without booking my ticket ...I need my money to be refund back to my bank ... asap ...reply me greeshmamudayakumar11@gmail.com
I was booking a train ticket from patna to howrah. On 14th of November 2020.
My money got deducted but my tickets were not booked. Please refund the amount
My money got deducted but my tickets were not booked. Please refund the amount
I Tried to book my train ticket from GHY to BNC. money deducted from my bank a/c but I didn't get ticket also there's not showing any transection history on the app. So I want refund my money somehow
Amount of 17, 356 has been deducted from my account while I was booking on 2Dec2020, but tickets have not been booked yet.
The amount is not at all less. 17000 is a huge amount. I would like them back ASAP. I have also dropped a mail to ixigo.
I never had this issue with ixigo before. But if this is the situation without caring for customers then this will be the last booking and will also inform others.
The amount is not at all less. 17000 is a huge amount. I would like them back ASAP. I have also dropped a mail to ixigo.
I never had this issue with ixigo before. But if this is the situation without caring for customers then this will be the last booking and will also inform others.
I'm kishlay choudhary. I made a transaction on 12th dec evening to book a train ticked between chhapra to sealdhah but the payment got failed. it got failed. the money got deducted and it is not showing in failed transactions too. Please assist in getting my money back. The transaction amount is 754. Please make the refund at the earliest. Thanks
I'm kishlay choudhary. I made a transaction on 12th dec evening to book a train ticked between chhapra to sealdhah but the payment got failed. it got failed. the money got deducted and it is not showing in failed transactions too. Please assist in getting my money back. The transaction amount is 754. Please make the refund at the earliest. Thank
I'm jyotirmaye I have booked ticket from Chennai and my transaction was successful amount has debited from the account but I didn't receive the ticket I need my amount refunded as soon as possible this is not fair wasting the customer time and money
My name is Manikandan
Booked yet for Venky bus travels from pondicherry to chennai bus
I completed my payment and amount also debited, but didn't recieve the booking status, My tickets was not booked .kindly help me to sort out
Booked yet for Venky bus travels from pondicherry to chennai bus
I completed my payment and amount also debited, but didn't recieve the booking status, My tickets was not booked .kindly help me to sort out
My traing Booking failed but money deducted my bank account...on 27.03.22...
kindly refund my money
kindly refund my money
I tried to book tkt from tata to nagpur on 26.05.22.tkt not booked but 1606 amount deducted.till today no refund is done.
Ikigo id--IXITR[protected]
Pb verma
Mail id [protected]@gmail.com
[protected]
Ikigo id--IXITR[protected]
Pb verma
Mail id [protected]@gmail.com
[protected]
Hi Ixigo,
My username is tanup8155, ([protected]@gmail.com)
I was booking tickets from Rani Kamlapti(RMKP) to Khandwa(KNW) from the website on 24th Dec 2022, and my money was debited, but the ticket wasn't booked, I tried calling customer care, they said I should go to the helpdesk, but the helpdesk does not have this option. Kindly help me resolve the issue.
Date of the transaction - 24 Dec 2022
Ref no.[protected]
credited to - letravenuestechnologypvtlimited.[protected]@sbi-SBIN0016209
the amount debited - 561.11
My username is tanup8155, ([protected]@gmail.com)
I was booking tickets from Rani Kamlapti(RMKP) to Khandwa(KNW) from the website on 24th Dec 2022, and my money was debited, but the ticket wasn't booked, I tried calling customer care, they said I should go to the helpdesk, but the helpdesk does not have this option. Kindly help me resolve the issue.
Date of the transaction - 24 Dec 2022
Ref no.[protected]
credited to - letravenuestechnologypvtlimited.[protected]@sbi-SBIN0016209
the amount debited - 561.11
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Greetings from ixigo
We'd like to inform you that our team has replied to your email and have informed that your booking via Cleartrip could not be completed due to transaction failure. However, the amount will be auto-reversed by your bank in 5-7 working days. Please be assured that your amount is completely safe & you can call on[protected] for any assistance.
Thanks for your cooperation!
Regards,
Team ixigo