[Resolved]  Ixigo — Money Deducted from Phone Pe

Hi I’m Mohan
My number is [protected]
I was trying to book train ticket of IRCTC for date of 20 Jan 2021. I paid the ticket money by phone pe of amount 3624. Money get detected but nothing is visible on ixigo app. While on phone Pe it's showing money transfer to ixigo. I have attached the screenshot of phone pe. Please look into the issue. Update me and refund my money back

Below is the transaction I'd
P2101192254080473388926
+1 photos
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2021
Ixigo Customer Care's response
Dear Customer,

The amount will be auto refunded to the payment source within 7 days if the ticket is not issue.

Please reach out to us via www.ixigo.com/help for further assistance.

Thanks
Team ixigo
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