[Resolved]  Ixigo — money deducted ticket not received

Hi team,
I booked my ticket through ixigo website and it directed me to cleartrip.
All payments completed. No ticket received till
Name - meenakshisundaram rajagopalan
Transaction reference no[protected]
Bank - hdfc
Sector - maa - kwi
Date of journey[protected]nd january 2019
Flight - indigo
Payment was done but booking is not...
How will i get my refund???
Le traveneus technology pvt ltd helpline is also not active.
I don't know why there is so much inconvenience to the customer...
Plz plz take this complaint into consideration...
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Jan 14, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Dec 11, 2018
Updated by itsramesh
hi

Any update this is causing unnecessary anxiety - when can I get my refund
Verified Support
Dec 12, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

We wish to inform you that against the shared id we have already sent you updated details on [protected]@msn.com. Request you to please check your mail box once.

In case of further assistance, feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo.
Dec 12, 2018
Updated by itsramesh
Hi Team,

Have still not received the Refund For the Subjected Booking ID [protected] and [protected]

I don't know why there is so much inconvenience to the customer...

Appreciate quick revert
Dec 17, 2018
Updated by itsramesh
HI Team,

Thanks for the support, Refund received against Booking ID [protected].

Thanks for the support
Complaint comments 

Comments

Ive cancelled my ticket when i registered they are telling that we've already refunded the amount

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