Ixigo — money deducted/not found return money

Address:Dibrugarh, Assam, 786602
Website:www.ixigo.com

I am pankaj kumar, i had tried to book a flight ticket between patna to dibrugarh on 30 sept, 2017 at 01:32 pm, but as i made transaction 13, 788 rs. Deducted from my credit card account but i didn't get a ticket (As the booking is not shown in my trips page). So, i have made the ticket from a different site. As it is already 5 days passed but i didn't get my cash refund... I regret to state that if i wouldn't get money back. Then i have to look towards consumer forum. (My ticket was redirected to cleartrip) hope ixigo will respond quickly...

Ixigo id - pank. [protected]@gmail.com
Mo: +91-[protected]
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Dear Pankaj,

Greetings from ixigo

We're really sorry for the inconvenience caused. We have escalated your concern to your service provider Cleartrip and it will be resolved in 24 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo
I tried booking my flight ticket from bbi to hyd..money deducted ..got cashback but no details of my ticket..so shall i consider it to be booked or not??
Will you guys just resolve the issue so that if its not booked atleast i can book another ticket!!!
I have booked Bombay to Cochin AI 681 flight on 19 Jan 2018 thru ixigo. Now I want to cancel the same and claim refund . However I am unable to see any options to cancel the same in ixigo app. Request your help in the matter as early as possible.
वास्को द गामा train not booking successfully you have return my money my messages company return my money return money ID i x i t r[protected] date 10 January ticket rupees 370 please return my money
Kapil Lunkad's reply, May 1, 2018
Kapil Lunkad

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