[Resolved] Ixigo — Money detected from phone pe-ticket booking failed

mounika udhaya

from Latur, Maharashtra

Address:

522310 Guntur (district) Andhra Pradesh.bapatla(mandal)

Hai sir/madam train number 06351 kyn-hx I booked ticket on 30 Jan 2021.i want refund money that has been detected from debit card using phone pe-as you also see in the screen shot have provided

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Aug 7, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Feb 02, 2021

Updated by mounika udhaya Money detected from phone pe-as ticket failed.train number 06351 KYN-HX I booked ticket on 30 Jan 2021.i want refund money that has been detected from my debit card using phone pe-as you also see in the screen shot have provided

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Ixigo Customer Care

from Gurugram, Haryana

Verified Support

Dear Mounika,

The refund for the said booking ID was successful on 30th January and should have been credited within 7 days. Please reach out to your bank customer care if incase not yet credited.

Thanks
Team ixigo