[Resolved] Ixigo — money got deducted but ticket not booked | |
I was trying to book a seat in go air flight for the date of 1st april 2020 costing rs 6974 through ixigo. But the money got deducted and the ticked is not booked. Could not find a way to contact the customer care of ixigo. My mail id : : : [protected]@gmail.com Upi transaction id:[protected] Please provide assistance for the same and tell the further steps. Was this information helpful? | |
Apr 6, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Mar 30, 2020 Ixigo Customer Care's response Dear Customer, Greetings from ixigo! Please share your booking details with us so that we can assist you better. Also do share the e-mail and phone number. Please Note: Because of the huge influx of queries due to COVID-19 the process is getting delayed. NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, pls. visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us. Regards, Team ixigo | |
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I am still unable to contact the ixigo support team on their app or through chat.Please post a possible solution
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