[Resolved]  Ixigo — Money got deducted but ticket was not booked.

Hi,

I was booking ticket using indigo application, money got deducted from phonepe but the ticket was not booked.

Could you please refund my money.

Transaction ID - P2012161748264035323429.

Regards,
Ankit Jain
Mob: +91 - [protected]
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Aug 15, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2020
Ixigo Customer Care's response
Hey,

Please reach out to Indigo if the booking was made from their app. If it was booked from ixigo app your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please reach out to us via www.ixigo.com/help incase not received within shared timeline so that we can assist you quickly.

Thanks!
Team ixigo
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