[Resolved]  Ixigo — my train cancelled refund is not return in my bank account

Address:HOUSE NO 121 RAIPUR KURD, NEAR OLD AIRPORT CAHNDIGARH, Chandigarh, Chandigarh, 160003

My ticket pnr no. [protected] my problem is that these train is cancelled on that date of travel and after that my refund is not return in my bank .i was contact in bank but in my bank there is no transaction happen in my account i have also bank statement.i want my money immediately in my account, i also register complaint to you in consumer court its complaint no. is 1444359.

thank you
rajender jha
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 15, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2019
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Please note refund against the shared PNR is already been processed at our end. Refund details are sent over e-mail jhasumit***@gmail.com.

Feel free to write in if you need any other assistance!

Regards,
Team ixigo!
Complaint comments 

Comments

We booked Indigo flight with PNR no. DD6LSF on date 25 may 2019 via ixigo but same was cancelled on 06 june 2019.
Indigo confirmed that refund amount of flight approx 6900 has been sent to ixigo but same has not been received in my ixigo wallet nor in my account.

May please resolve above issue at earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2401
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information