[Resolved] Ixigo — Payment done but ticket not received | |
Sir I had booked a ticket through this platform and successfully paid for it. But now it not showing any booking and due to this i am not even able to contact them. Even call based customer support is also not available and only chat support which is also not working in my case because according to them there is no booking. here I am sharing my UPI reference no of the transaction[protected] Date of incident-08/04/2021 I want the full refund of my transaction. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 23, 2021 Ixigo Customer Care's response Hey, Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please reach out to us via www.ixig.com/help if not refunded yet. Thanks Team ixigo | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2402
Pending
354
Resolved
1518
View all 2402 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
Post your Comment