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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 40

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@
@Anujkumar1999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It's about my refund and solve my problem

Address:Valsad, gujarat

Good morning Sir / mam

I'm Anuj kumar ( IRCTC ID:- Anuj291099 )

I was booked train ticket 23 Nov 2020
Order ID. IXITR[protected]

Train was cancelled by IRCTC and my refund was initiated but i don't received my refund. Ixigo showing me refund is pending from 7 day's. I just want to get my refund.

Thank you...
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A
AngerArjun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The transaction history in your app shows "payment successful booking pending

Hii team

I want to travel from Haridwar To Kalyan on 30th - March- 2021

My payment is done but showing pending

Please solve this issue
The transaction history in your app shows "payment successful booking pending"...
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D
D Raghava Naidu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booking failed but payment not refund

I had booked my ticket my booking was cancelled but payment was not refunded
Booking I'd --IF [protected]
Booking date --21 Dec 2020
Utr no.[protected]
Transaction I'd --P2012211958513193760996
Payment done -- RS 4668/-
Kindly return my money back...
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G
Gopika867
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted and failed booking

I had tried to complete the booking via ixigo, but the money got deducted from my upi id linked with google pay. But the booking status got failed. Kindly check and refund the money ASAP....
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A
Athie
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking pending but transaction done

My id is athiera
My money was spent. Transaction was successful. But booking is still pending....
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S
sabaiyya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want refund

I booked my train from indore to nagda on 17 Feb but train didn't booked and they cut the payment of 220 rs and it's one month they didn't give my money back...
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D
deepthisuresh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money looters during pandemic!

I booked tickets through ixigo on 9th march for 23rd march but due to some error it was booked for 23rd may, with in 10 mins from booking we contacted them to reschedule the same, they got back to me informing that the rescheduling charges will be close to 9k for the ticket fare of 26k in total, when asked for the break up they asked me to contact the airlines themselves to check and provided Emirates contact number. Upon reviewing the concern...
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P
Prabhu Dhore
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Refund of money for failed transaction

Hello sir, I was doing railway reservation on ixigo on 27 Feb 21 twice 5868 rs money deducted from my account but ticket was not booked UPI id[protected] and second UPI id is[protected] I got refund against UPI id[protected] where as I have not got refund against UPI id[protected] I enquired about that on ur app chat but they not accepted that credit of amount 5868 in their account against UPI id[protected] they told that complain...
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V
Vaishaliiiii
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking got failed but money has not been refunded

I was trying to book tickets from Agra Cantt (AGC) - Varanasi Jn (BSB) but booking could not be confirmed due to payment failure.
Money was deducted from my bank account but money has not been refunded yet.
Kindly help me get my refund ASAP.
Booking ID: IXITR[protected]...
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चिराग पाल।
Apr 27, 2022
This thread was updated on Apr 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My ticket was not booked but money was deducted

My ticket was not booked but money was deducted from my bank account. I book ticket on 5th March 2021 but ticket was not booked and money was deducted deducted then i got message from ixigo and that is your ticket is not booked when your money was deducted it’s automatically refund to your account on 12th March 2021 but today is 15th March 2021 and my money is not refunded and the amount of the payment is ₹1363. Here’s my booking ID....
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A
Ashar Ali Khan Patan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted from Account

Address:20 212

Have booked tickets for march 30th, amount has been deducted from my acxount, but did not get the ticket details
Please.find.my ixigo trans details
IXITR[protected]...
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F
Francis Lobo5
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Refund of unsuccessful ticket booking

Refund against following unsuccessful booking is not yet reflected in my credit card account . Pl update the status

1ST Booking

Booking ID: IXITR[protected]
Train Name: Ltt Maq Sup Spl
Travel Date:[protected]

Amount Rs 4345

2nd Booking
Booking ID: IXITR[protected]
Train Name: Ltt Maq Sup Spl
Travel Date:[protected]

Amount Rs...
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M
Mahisamuel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about not receiving refund amount

I have booked tickets through ixigo for train no. 0263( PNR [protected] )on December 03 2020. Since the train is cancelled by Railways, the refund money is not credited to my account till now. So kindly do the needful....
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M
Maitriyem
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ixigo app

I booked my two tickets from Moradabad to Danapur twice dated 27 February, 2021 but the bookings failed though the money was deducted on the both of them respectively. Booking IDs are (1) IXITR[protected] IXITR[protected] . It was said to be automatically refunded by 6 of March but it is not the case yet. It's the 12th of March, 2021. Kindly resolve the issue at the earliest or we have to stop using your service with an unsatisfactory...
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M
Maitriyem
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue mentioned below

Money has not been refunded on my two booking IDs IXITR[protected] and IXITR[protected] dated 27 February, 2021 .The money was to be automatically refunded by the 6 of March, 2021 but it is not the case yet. It's the 12 of March, 2021 . Kindly resolve the issue at the earliest or we have to stop using your service (IXIGO) with an unsatisfactory note....
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S
Sanjay Karmankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked, but payment deducted from account

Address:Nerul, Navi Mumbai

Dear sir,

On 8th March 2021, I booked ticket from Dhamangaon to Mumbai of dated: 10.04.2021. payment successfully deducted from my account of Rs. 1950.00, But ticket not booked. Also the deducted amount not refunded in my account. Also attached a receipt for your reference.

Kindly to needful and refund my deducted amount.

Regards,
Prakash Karmankar...
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S
Sanjay Karmankar
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Payment successful and no refunds received

Payment successful but Train ticket not booked and no refunds received...
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My PNR CWRKVH had been cancelled by Indigo and they said they have refunded to MYSTIFLY consulting on July 2020. I have booked through IXIGO and till now I have not got any kind of refund from them . Please help me get my refund as soon as possible...
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D
Dany111111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets not booked. Money deducted

I have booked tickets from Chirala to Vijayawada jn in ixigo. Money deducted from Phonepe and didn't get tickets or any confirmation about my booking...
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R
Ramkumar Banoth
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PNR : 6447721395

Dear Sir,

This is with regard to the refund of my tatkal ticket cancellation,
Sir, my ticket has not confirmed on 26th February-21 and at the same time I yet receive refund amount on same as on date for PNR : [protected], hence request you to please refund my money at the earliest.

Regards
Ram...
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