Ixigo Complaints & Reviews

Dear Sir,
I received this the following details at 14:08 hrs on May 21, 2021
Hi Sujay
Your KOLKATA - Saharanpur booking is successful

PNR: [protected]
Booking ID: IXITR[protected]
Train Name: Koaa Asr Spl
Travel Date:[protected]

Received email at 14:28 hrs on May 21, 2021
Your KOLKATA - Saharanpur train booking did not get confirmed, due to payment failure. But money actually got deducted.
Booking ID: IXITR[protected]
Train Name: Koaa Asr Spl
Travel Date:[protected]

Hence, I had to rebook three tickets and received the following email at 15:01 hrs
Hi Sujay
Your KOLKATA - Saharanpur booking is successful

PNR: [protected]
Booking ID: IXITR[protected]
Train Name: Koaa Asr Spl
Travel Date:[protected]

After this peculiar experience, I called up at help line no. [protected].
My experience was horrible and people didn't hesitate to use slang. As of now both PNR nos. are showing confirmed reservation. As I have to cancel one, please help me get the amount refunded, which has happened due to scrupulous email I received from IXIGO site.
Best regards
sujayc

My train ticket cancelation refund
Not refund to my bank account credit

I had not recieved my money i need it immediately i have a train to travel its agent please refund it immediately

I booked for a ticket in ixigi and the money is debited from my account but the ticket was not confirmed and it is not refunded T2104281917032095038927 this is the transaction id

I have booked a ticket from vijayawada to Goa on 26-april-2021
for 2-may -2021 later on i changed the date for 16 may 2021
then the indigo airlines cancelled the flight, i got email, then i cancelled booking . indigo processed refund but ixigo not refunding money

passanger name ; tati uday kumar
pnr ; KJZRTC

Flights ticket cancel
No credit money in my bank account
PNR-YFIP8L

Respected sir,
My booking was failed on 15/11/2020.My refund amount is 468/- which is not credited in my account still today.As per bank statement they told me that I should talk with ixigo.and Ixigo told that I have to talk with bank.what to do now.please solve my problem as soon as possible.and give me my refund amount Rs.468/-

Respected sir,
My booking failed on 15/11/2020 which trip id is IXITR[protected]My refund amount is 468/- which not credited in my account still today.As per bank statement they told me that I should talk with ixigo.and you told that I have to talk with bank.what to do now.please solve my problem as soon as possible.and give me my refund amount Rs.468/-.Bank ask me RRN no.for further process.I can't reflect RRN no.in Any transaction.please give my RRN no.if you already refund my amount.otherwise I will go for further process by law.

I warn you and your entire ixigo team. Please refund my money against cancellation of my train ticket under 2 Days. Otherwise I filled FRAUD CASE against you and your entire ixigo team in CONSUMER COURT under Consumer Protection Act, 2019. I am very disappointed with your refund policy and No helpline no/complain no awailable.

Booking ID- IXITR[protected]
Your Fake ARN no-299054
PNR no-[protected]

My booking failed but money not refunded

I had done some tickets from Ixigo Raipur to Bhatapara.But tickets not get confirmed was going to get the money refund which has not come yet.

I was booked a Domestic flight ticket from ixigo on 12th may and I was cancelled that booking on 29th april but 7 working days is over already still I didnt get the refund . PNR no. GSGLTB, passenger name- SHREYA DHARA, registered mobile number IS-[protected]

How can I get my refund for train (09575 okha ndtspl)..., Still it is showing confirmed after train is already cancelled..

I was booked ticket from new Delhi to Varanasi and also pay free cancellation charge but when I cancelled ticket then didn't get total money back total ticket fare is 1605rps and after adding cancellation charge and agent charge it would be 1974rps but after cancel I got only 1605rps now what shoul I do???

I tried to book train ticket from ixigo app but it failed and amount is deducted from my account, till now no response from there side. It been more than 7 days

Good Day,

I booked a train at Ixigo website from Deli to Mathura, but the train got cancelled, I check at the website the booking was still applicable therefore I cancelled the booking at the website it showed partially cancelled and no refund will be generated .

Though i m not at mistake then why my money will not be refunded.
PNR-[protected]

I booked through ixigo today.I did not get the ticket and money debited from my account.Please refund my debited money back.

Submitted a complaint already for not receiving my refund amount of rupees 325, which was deducted from my account on the 12th of April for 3 train tickets, even though the booking failed. When asked the customer service for 16 days they told me the amount will be refunded within 24 or 7 days. And it's been 16 days and no amount is being refunded back and there is no update from the customer service. I need my refund back.

I booked 3 train tickets on April 12th and the booking failed even though the amount had been debited from my account which is a total of 325 rupees. Its been 16 days and the customer service is so poor. I need my refund amount. They are still asking me to wait for 7 days. This is clearly testing my patience. I trusted the app to provide me good service. But in vain. This is my first booking through the app and its gone bad.

Sir mene dadar se ahmedabad ki train ticket book ki thi jo nahi huyi wo abhi tak wapis nahi aayi mere pass 7 din se upar ho gaye