[Resolved] Ixigo — payment successful booking pending | |||||
Dear sir, I have been regularly booking irctc tickets through your esteemed app. Today i booked a ticked for new delhi to mumbai central through your app and successfully made the payment. However at the time of logging into irctc credentials the transaction did not go through successfully. The transaction history in your app shows "payment successful booking pending". Order id: ixitr[protected] date: 12th may, 2018 Can you please help? Best regards, Was this information helpful? | |||||
Jun 14, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 14, 2018 Ixigo Customer Care's response Hi Sunil, Greetings from ixigo! Please be informed booking against the shared id is failed and the refund shall reflect into your bank account within 5 days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. For further assistance you can write to us at [protected]@ixigo.com. Regards, Team ixigo | |||||
 7 Comments | |||||
Comments
My transaction id IXITR[protected] JOURNEY ÷ HWH TO DGHA on 9 may 16 4 ticket but not confirmed till now.
Ixigo Customer Care's response, May 17, 2018
Verified Support
I have booked my ticket, The money is deducted but it is showing booking pending...what to do for this? When will I get my refund back ??
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I am also not be able to book ticket on your app
This is my worst experience
Even I am paying my money at 3 for train ticket from chhapra to Ambala on 22 july2021
Please resolve my problem or refund my money to my bank account 😣😣😣😣😣😣😣😣
This is my worst experience
Even I am paying my money at 3 for train ticket from chhapra to Ambala on 22 july2021
Please resolve my problem or refund my money to my bank account 😣😣😣😣😣😣😣😣
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Thanking you
Pardeep Sinvh
Greetings from ixigo
We wish to inform you that your full amount has been already refunded to your bank and should reflect in your account within 5 days. For any further assistance, please write to us at trains@ixigo.com.
Thanks for your cooperation!
Regards,
Team ixigo