Ixigo Complaints & Reviews

Hi, This is Arun Rajan Dheer on 30 Mar i have booked 3AC train ticket through ixigo app and then it redirected me to irctc account.. i have booked for 3AC from HYDERABAD DECCAN (HYB) TO MUMBAI CSMT (CSTM) with waiting list 77 after preparation of the chart it remained waiting list... As per the railway rules travelling of e-ticket with waiting list is not allowed.. so i cancelled that ticket and filed TDR through ixigo app. Money refunded...

My mumbai-indore in train booking could not be confirmed. And i got email that refund will be initiated within 5 days, but i can't received it after 11 days.
Booking id :ixitr[[protected]]..
I request to the company to refund as soon as possible otherwise i will be forced to take the legal legal action against the company. My amount is 1153....

Hello.. I had booked irctc train ticket (Rs 340) through ixigo whose pnr no. [protected] journey was from ahmedabad to morbi on 14/02/2018., however train was more than three hours late and i had not do my journey and filed tdr on[protected]. Tdr accepted on irctc website and status is also positive. Tdr result show status like "cr aproved". However money has not been refunded by ixigo. Please refund the money. Train ticket information showing...

My patna jn-kota in train booking could not be confirmed. And i got email that refund will be initiated within 5 days, but i can't received it after 8 days.
Booking id :ixitr[protected].
Train name:pnb kota express.
I request to the company to refund as soon as possible otherwise i will be forced to take the legal legal action against the company....

I booked 3 tickets from chennai to kollam on 29th march 2018 but it had failed sue to some errors but 3633 inr has been deducted from my debit card.. I received a message saying that it will be refunded to my bank account within 5 days and i haven't got my refund amount yet.. Please resolve this asap... I booked again for 3 people on the same site and again i got debited 3633 from my account so i request you to please refund my refund amount...

I booked 6 tickets from visakhapatnam to howrah for 1st may, 2018 in howrah mysore express, order id (Ixitr[protected]). I booked on 28th may at about 1930hrs, but its been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible....

Pathetic app to book tickets. I have booked a ticket from ixigo where i have made mistake while booking. I unfortunately selected a wrong date not intentionally(made mistake with day, supposed to be on 3rd of may 2018 but wrongly seleted 26th april 2018 which coincedentally share the same day i. e thursday ) and got to know it after i saw the ticket. Immediately(within 15 minutes of booking) i called the ixigo customer care to reschedule...

I have booked 2 tickets to delhi from mangalore junction. The booking was done on the date 15th march and for the date 16th march which was worth rs.1685. Tickets booked were on waiting list. Cancellation was done on the same day and the cancellation message was sent to my number but not refunded message. It has been more than 10 days now and money is not refunded....

I booked a flight ticket goa to delhi on 12/05/2017 but concealed ticket was on the date of 21/10/2017 tickets was booked by ixigo
Cleartrip send numbers of messages regarding rs 552udf amount refund i talked so many times cleartrip but they assured so many times refund would be credit within 5days but refund not credit yet
I send bank statements of sbi to lake marg jaipur due to cleartrip told they release rs552 udf amount...

Dear sir
I tried to book a ticket from bargarh to visakhapatnam. First due to network issue canceled and got my refund of rs 540. But i tried again and money deducted and did not got the ticket. Order id - ixitr[protected] payment successful booking pending is showing. It will take 40min to confirm is showing. Its been a day. Please refund my money so that i can book my trip on time....

Today i booked my ticket from dhenkanal to bokaro city through upi in your app. All the thing is right but i am not getting my ticket.. Please do something its urgent my ticket date is tomorrow. If you can't book my ticket kindly give my money quick.. And please inform me quick. You are good at all but your this ticket booking service is worse.. Please maintain it otherwise you will down....

Dear sir,
After the 3rd unsuccessful attempt while booking in your app, after successful pqyment of ₹970 each time the process cancels abruptly and their comes a message no booking, i have already lost my ₹2910 want my money back soon otherwise i really need to take this matter to upper level od no:ixitr[protected], ixitr[protected], ixitr[protected]...

I have booked my train from valappadi ghlt (Vge)-chennai egmore (Ms) on 23.2.18 with booking id ixitr [protected].. U take the amount but not confirm my ticket.. You sent me that the amount of rs.210 will be refund within 10 working days.. But it was more than 20 days but my money still not refunded... If you can't confirm my ticket don't take money.. Atleast refund within the perion u said.....

Sir, i have generate a train ticket (From vadodara to new delhi, mumbai terminals) from ixigo train app but the ticket is not generate and my balanced is deducted my ixigo id ixitr [protected] so i[censored] really noticed this plss give my refund back.. I will be thankfull to u.. Its deduced balacom (1922 rs 3a) from a credit card when i check in atm there are not came my cash... And your web site say that its took 7-10 businesses day.. Sir plss...

I did not get any refund eventhough TDR accepted on IRCTC website. Ixigo has not refunded my money.

Hello.. i had booked irctc train ticket (RS 340) through ixigo whose pnr no. [protected] journey was from ahmedabad to morbi on 14/02/2018., however train was more than three hours late and i had not do my journey and filed TDR on[protected]. TDR accepted on irctc website and status is also positive. TDR result show status like...

My pnr no. Was [protected]. The ticket was in waiting list (Travel date 01-mar-2018, train no. 12810 hwh mumbai mail, from jalgaon to mumbai) which got cancelled since it was an e-ticket) after the chart was prepared. I got the mail from ixigo on 8th mar 2018 that they will refund me in next 5-7 business days.
But yet not received the refund.
Please do the needful....

Sir, i have generate a train ticket from ixigo train app but the ticket is not generate and my balanced is deducted my ixigo id ixitr [protected] so i[censored] really noticed this plss give my refund back.. I will be thankfull to u.. Its deduced balance from a debit card when i check in atm there are not came my cash... And your web site say that its took 7-10 businesses day.. Sir plss get my refund back..
Mail: [protected]@gmail.com...

Booking i'd=ixitr[protected]
This ticket is canceld but i dont get back my mony ur message im pasting here.. (Akhil, sorry! Booking for your katpadi jn (Kpd) - kozhikode (Clt) train with booking id: ixitr[protected] was not confirmed. Refund of rs. 345 has been initiated and will be credited to your account within 10 working days.
Re-book your ticket https://ixtr.app.link/oXJlr4GlSK)
I want my money...

They are not refunding my money, as i already asked 5-6 times. The customer support stopped replying.
On 15th february i booked 3 tickets from katpadi to banglore. From my account balance money has been diducted but i didn't get tickets.
So i complaint to them first they told within 3 days we will refund you but now 30 days over still i didn't get anything.

Please help.

Thank you....

Dear sir/madam,

This is to inform you it's been more than 3 weeks and still i had not received refund against pnr no. [protected] and booking id : ixitr[protected]

Please take this on top priority and process the refund at the earliest.

I have also attached image for your reference.

Note: in case of too much of delay i may take this on public portal and may even sue you for wasting...