Ixigo — Payment was done but ticket not generated

Ixigo — Payment was done but ticket not generated

D Dr Sundararaju P Nov 1, 2024 Nov 1, 2024 This thread was updated on Nov 1, 2024

Made a transaction from ixigo and entered irctc login id and payment was done for ticket using upi but ticket was not booked. Debited amount - 1340, date and time : 1 Nov 2024, 01:59 pm and transaction id is[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 1340 asap. Ixigo account email : [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Ixigo customer support has been notified about the posted complaint. Nov 01, 2024 Updated by Dr Sundararaju P Sorry, there was an error in the time and upi id transaction information. Made a transaction from ixigo and entered irctc login id and payment was done for ticket using upi but ticket was not booked. Debited amount - 1340. The payment was done on 1:55 pm on Nov 1 2024. Transaction id is[protected]
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