[Resolved] Ixigo — payment was successful but train ticket not booked
Bangalore South, Karnatakagurgaon, India
Rarachit_cp on Aug 19, 2018
I made a transaction from ixigo and entered irctc login id and chose ola wallet for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in ola wallet statement its showing "transaction with payuglobal successful". Debited amount - 1280, date and time :19 aug 2018, 01:55 pm and transaction id dqk6-c8z3-bunr. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 1280 asap.
Ixigo account email : [email protected]
Complaint marked as Resolved Aug 20, 2018
[Aug 19, 2018] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response, Aug 19, 2018
Greetings from ixigo!
Please be informed that if money has been deducted from your card/account and ticket is not confirmed please be assured it is safe and will be refunded automatically. It should reflect in your account within 5 working days depending on your bank procedure.
For any further assistance feel free to write to us at [email protected]
Verified SupportIxigo Customer Care's response, Aug 23, 2018
Greetings from ixigo!
Please check you mail box [email protected] as we have shared all the details against the refund and amount has been credited towards you Ola money wallet only.
For further assistance feel free to write in at [email protected]
|6 Comments Updated:||Share0Tweet0|
[Resolved] Ixigo - refund money of train ticket 
[Resolved] Ixigo - not get my refund of my train cancellation 
[Resolved] Ixigo - money return 
[Resolved] Ixigo - refund my money urgently 
[Resolved] Ixigo - I haven't received my refund money 
[Resolved] Ixigo - status of my refund amount 
[Resolved] Ixigo - money debited not received ticket 
[Resolved] Ixigo - payment successful but booking failed 
[Resolved] Ixigo - cancellation refund 
[Resolved] Ixigo - ticket cancellation fees