Submit a Complaint
Railways
Ixigo

Ixigo — Refund for cancellation of ticket

Sir, This is to inform you that I have booked my flight ticket through IXIGO application on dated 05/09/2020with Booking ID Booking Id: IF[protected], PNR No. IDKFPX and Date of Journey is 17/10/2020.

Sir, today I received a message from Go Air Airways management that my flight got cancelled due to unknown reasons, so I am requesting you to please process the full refund of my flight ticket fare as soon as possible .

I am requesting you once again that this type of inconvenience should not happen in future and the refund of full air ticket fare should be refunded immediately without any further delay. I am attaching herewith the screenshot of the message received from the Go Air Airways management regarding the cancellation of Flight due to unknown reasons, for your reference please.

Thanks & Regards,
Shyama Prasad Santra
Email Id: [protected]@gmail.com
Contact No- [protected]
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related Ixigo reviews

[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account[Resolved]Ixigo - Flight ticket cancellation problem[Resolved]Ixigo - Amount deducted from account but my flight ticket-round trip has not been confirmed.
View all 2400 Ixigo Reviews

Comments

Dear Customer,

We are checking this with the airline and shall update.

Thanks
Team ixigo
Reply
Dear Customer,

We can see the status as confirmed. In case you have received any notification for cancellation from the airline, kindly check with the m once for clarity.

Thanks
Team ixigo
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    View all 2400 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information