Ixigo — Refund not recieved from ixigo

Hello sir, i booked a flight from mum to delhi on 13th june for 22nd june through ixigo. i cancelled it with the parent airline that is akasa air, and they processed my refund to the third party ixigo, but i have not recieved that refund from ixigo which akasa air gave them. please look into this.

My flight details:

booking id: IF[protected]
Naman Agarwal
Akasa air qp1120
Mumbai to delhi
22ND JUNE 7PM TO 9:15PM