[Resolved]  Ixigo — refund regarding

Address:Salem, Tamil Nadu, 636006
Website:www.ixigo.com

I have booked train tickets from chennai mas to salem.. Since there was a change in the plan and the tickets were not confirmed and it was in waiting list, so i have cancelled my tickets and i got a message that i should get the refund from the agent, but i don't know who is the agent can you please explain about this... And the amount is huge around 1100 should be refunded to me... Please explain me about this... My number is [protected]
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Feb 17, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Jan 08, 2018
Hilal Malik's response
An amount of Rs.3, 892.00 has been debited from A/C no. XXXX6571 for an online payment done using HDFC Bank NetBanking. Exclusive offer http://bit.ly/2eN7UNz
Verified Support
Jan 16, 2018
Ixigo Customer Care's response
Hi Barath,

Greetings from ixigo!

Your refund is already been initiated and the amount will be credited back to your source account in 5 to 7 working days.

For further assistance you can write to us at [protected]@ixigo.com

Regards,
Team ixigo
Complaint comments 

Comments

I have booked a railway ticket from bangalure to kacheguda and it was not done but later on my money is deducted from my account having transition details as [protected]IGACRATYW5 ...please resolve this issue and return my money back.
Not tickets book but payment desecrated. 1. Masrat Jan
2. Mahira Hilal
Hii,
I have booked Lucknow to hapur 2 bus ticket by ixigo name hariom shishodia and preeti shishodia by jagdamba tourism Lucknow on 28 February'18 at 11:00 pm. I was called 10:50 to 11:30 pm in jagdamba tourism but there was ingage call after then picked my call and give operator number but operator side no response.
So return my money a.s.a.p its jagdamba tourism falt not me.I was already mailed ixigo.
Regards,
Hariom shishodia
[protected].

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