[Resolved]  Ixigo — repayment of cancellation ticket

Dear sir
I have booked a ticket on 6th june from bbs to gaya jn, order id is ixitr[protected] & also canceled the same i'd is ixitr[protected] on 9th june but till now i haven't receive my refund amount.
So please take necessary steps & repayment my amount. So that i will be your regular customer ahead
Best regards
Ghanashyam sahoo
Uco bank
Debit card
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Jul 20, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Ixigo Customer Care's response
Hi Ghanashyam,

Greetings from ixigo!

Please be informed we have already sent the refund details against IXITR[protected] to your mail id sahoo.[protected]@gmail.com. Also we haven’t received any credit against the shared id IXITR[protected] as it was a payment failure. Hence request you to please check with the bank concern regarding the same.

For any further assistance feel free to write in at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

Sir I am book train tickets from hazrat nizamuddin to kapasan but ixigo transaction history show payment successful, booking pending so plz help me . Ya toh ticket book ha jaye ya meri money refund aa jaye bank account mein please.return my money or book train tickets hazrat nizamuddin to kapasan .

Payment will be deducted but ticket is not conforming so when you refund that money

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